GoTo Connect Reviews in June 2026: User Ratings, Pros & Cons
Seamless communication, anywhere, anytime.
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Starts from $24 / User / Month
GoTo Connect Reviews & Ratings
Spotsaas Editor’s POV
GoTo Connect has received high praise from users for its simplicity, reliability, and excellent customer support. Users appreciate the intuitive management portal, easy account modifications, and user-friendly interface, making it a breeze to work with. The platform offers a centralized solution for phone calls, video conferencing, and chat capabilities in one ...Read more
GoTo Connect pros and cons
User-friendly platform, making it easy to use even during busy work periods.
Reliable service with clear calls and excellent connection.
Quick and helpful customer service support.
Ability to work from anywhere and forward calls to mobile devices.
Occasional issues with phone app functionality and software bugs.
Limited marketplace options for advanced functionalities and apps.
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Showing 881-890 out of 1210
MT
Michael T
06/20/18
"Great Ip phone service provider"
What do you like best about GoTo Connect? I really like their quick tech support. My issues are handled within 10 minutes every time I called. The portal has everything you need and they keep updating it.
JB
Jettie B
06/20/18
"Easy to use"
What do you like best about GoTo Connect? My favorite thing about Jive is the administrative portal. What do you dislike about GoTo Connect?
DB
Denise B
06/20/18
"Excellent Customer Service Team"
What do you like best about GoTo Connect? During the busiest days of Tax season, my phones went dead! My office staff and I were frantic! I had to look through all of my old emails to find the customer service helpline phone number. Using my personal cell phone I called. The gentleman that answered the phone was polite and friendly. He listened intently to my problem and with a smile in his voice he said, "Just unplug the main line, wait few minutes and see if everything reboots itself." I ...
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AF
Amy F
06/20/18
"Very Happy with Jive, helpful customer service"
What do you like best about GoTo Connect? Jive has been very helpful when we need assistance. Customers service has been great and quick. The system is easy to use.
DR
D-Ann R
06/20/18
"My Jive"
What do you like best about GoTo Connect? Easy to use, has faxing capabilities. Phone app is easy to get to. Very user friendly. What do you dislike about GoTo Connect?
DL
Dawn L
06/20/18
"Great Customer Service!"
What do you like best about GoTo Connect? I have been with Jive for almost 6 years in my own company and several years before that through a different company. I can say that their customer service team is top notch, every question I've ever had has been answered quickly and thoroughly. I feel like their prices are reasonable, although I did not do much price comparison before going with Jive..
AU
Anonymous User
06/20/18
"Best price best service"
What do you like best about GoTo Connect? Price, service when we have questions. Very little maintenance required. What do you dislike about GoTo Connect?
RH
Richard H
06/20/18
"Above Average"
What do you like best about GoTo Connect? Customer Service. With one exception, they generally know what they are doing. What do you dislike about GoTo Connect?
JL
Jackie L
06/18/18
"Jive Phone Solution"
What do you like best about GoTo Connect? Reporting Features available to review call logs of internal call activity What do you dislike about GoTo Connect?
RM
Robb M
06/18/18
"Best Hosted system!"
What do you like best about GoTo Connect? Top notch call center for support. Intuitive portal. Great pricing. What do you dislike about GoTo Connect?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].