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GoTo Connect - VoIP Providers

GoTo Connect Reviews in June 2025: User Ratings, Pros & Cons

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GoTo Connect Reviews & Ratings

Rating Distribution

Excellent

(884)

Very Good

(229)

Good

(62)

Poor

(7)

Terible

(28)

Expert's Review

GoTo Connect has received high praise from users for its simplicity, reliability, and excellent customer support. Users appreciate the intuitive management portal, easy account modifications, and user-friendly interface, making it a breeze to work with. The platform offers a centralized solution for phone calls, video conferencing, and chat capabilities in one ...Read more

GoTo Connect pros and cons

  • User-friendly platform, making it easy to use even during busy work periods.

  • Reliable service with clear calls and excellent connection.

  • Quick and helpful customer service support.

  • Ability to work from anywhere and forward calls to mobile devices.

  • Occasional issues with phone app functionality and software bugs.

  • Limited marketplace options for advanced functionalities and apps.

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Showing 861-870 out of 1210

IS

Ian S

06/22/18

5 out of 5

"Support is great "

What do you like best about GoTo Connect? I like the support we have been getting from every level as we've been moving our system over. What do you dislike about GoTo Connect?

DC

David C

06/22/18

5 out of 5

"Jive for my company over time"

What do you like best about GoTo Connect? 1. The system is NOT glitchy - it just works 2. Easy web admin portal

JG

Jon G

06/22/18

5 out of 5

"Easy phone system upgrate "

What do you like best about GoTo Connect? The jive system is user friendly and easily adapts to a variety of our business needs. What do you dislike about GoTo Connect?

AU

Anonymous User

06/22/18

4 out of 5

"Jive offers excellent call quality, a plethora of useful features, and excellent customer support."

What do you like best about GoTo Connect? Customer service provided by Jive is top-notch. I received several communications from helpful Jive team members during initial setup, wanting to ensure that I was completely satisfied, and they were ready to assist with any questions, or needs.

AU

Anonymous User

06/22/18

2.5 out of 5

"Less Than Stellar"

What do you like best about GoTo Connect? Friendliness of their customer support people What do you dislike about GoTo Connect?

EB

Erin B

06/21/18

5 out of 5

"Service at Jive is great"

What do you like best about GoTo Connect? I like being able to make the changes when I want to online. I also like being able to call in if I need anything 24/7. I have had questions about setup and config and they were so helpful. I have been able to customize every option I wanted. Auto attendant, hold music, closed message. My sales rep was very helpful in getting me the best deal that I could. For our size price matters and I needed to fit a budget. We were able to accomplish this with ...

Read more

AU

Anonymous User

06/21/18

4.5 out of 5

"Convenient and a good value"

What do you like best about GoTo Connect? The interface is very easy to use, change, maintain, and the staff is very responsive whenever I have a question or an issue.

AB

Antwan B

06/20/18

5 out of 5

"Time, Money and asset"

What do you like best about GoTo Connect? Moving to a hosted PBX has saved my company money and my team time. Jive has been a huge asset to my company and they are constantly working to improve their product.

MZ

Mary Z

06/20/18

5 out of 5

"Excellent service "

What do you like best about GoTo Connect? Their prompt response and diligence to ensure that all systems are working properly What do you dislike about GoTo Connect?

KC

Katie C

06/20/18

5 out of 5

"6 months in and we're very happy overall with Jive services"

What do you like best about GoTo Connect? The PBX administration site. Super easy and I LOVE the Dial Plan tool. It's so simple to follow and set up. The support team is also great.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].