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GoTo Connect - VoIP Providers

GoTo Connect Reviews in June 2025: User Ratings, Pros & Cons

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GoTo Connect Reviews & Ratings

Rating Distribution

Excellent

(884)

Very Good

(229)

Good

(62)

Poor

(7)

Terible

(28)

Expert's Review

GoTo Connect has received high praise from users for its simplicity, reliability, and excellent customer support. Users appreciate the intuitive management portal, easy account modifications, and user-friendly interface, making it a breeze to work with. The platform offers a centralized solution for phone calls, video conferencing, and chat capabilities in one ...Read more

GoTo Connect pros and cons

  • User-friendly platform, making it easy to use even during busy work periods.

  • Reliable service with clear calls and excellent connection.

  • Quick and helpful customer service support.

  • Ability to work from anywhere and forward calls to mobile devices.

  • Occasional issues with phone app functionality and software bugs.

  • Limited marketplace options for advanced functionalities and apps.

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Showing 851-860 out of 1210

AU

Anonymous User

07/12/18

3 out of 5

"Does what it needs--Sorta"

What do you like best about GoTo Connect? It accomplishes it's purpose, which is what I need, What do you dislike about GoTo Connect?

AU

Anonymous User

07/12/18

0.5 out of 5

"Profits over People"

What do you like best about GoTo Connect? Clear talking lines, decent tech support, good (yet time-consuming) onboarding. Support customer service, until the issue of money came up.

SH

Steve H

06/29/18

4 out of 5

"Great Product "

What do you like best about GoTo Connect? I like the Jive interface and admin controls. Fairly easy to use. What do you dislike about GoTo Connect?

AU

Anonymous User

06/26/18

5 out of 5

"Great product, website, and excellent customer service"

What do you like best about GoTo Connect? I find the website very user friendly. Customer service is easy to reach, quick, and super helpful. What do you dislike about GoTo Connect?

AU

Anonymous User

06/26/18

4 out of 5

"Have had issues, but overall great!"

What do you like best about GoTo Connect? Customer service, ease of use, dial plan map, multiple numbers can be used with one central number, hand-off through devices

AU

Anonymous User

06/26/18

2.5 out of 5

"Our company switched to Jive for our phone system."

What do you like best about GoTo Connect? I like that it's portable and I can pick up calls wherever I am, via wifi. What do you dislike about GoTo Connect?

AL

Andrea L

06/26/18

2.5 out of 5

"Not for small business"

What do you like best about GoTo Connect? We have tried two other cloud based phone systems. The features that Jive offers allows a company to manipulate the settings so the phone system can do exactly what you want it to do while remaining easy enough to accomplish for someone who doesn't have any specific knowledge in that area.

CB

Charley B

06/24/18

5 out of 5

"Great product, great service, great support!"

What do you like best about GoTo Connect? The purchase of equipment and the service are a good deal. The tech support has been excellent, we have not had to wait long to get help with setup and learning the system.

AU

Anonymous User

06/23/18

5 out of 5

"Excellent product with great service"

What do you like best about GoTo Connect? The service does everything I need it to and any issues are settled very quickly by support What do you dislike about GoTo Connect?

AU

Anonymous User

06/22/18

5 out of 5

"Great! "

What do you like best about GoTo Connect? Attention to detail and how helpful the representative was What do you dislike about GoTo Connect?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].