GoTo Connect Reviews in June 2026: User Ratings, Pros & Cons
Seamless communication, anywhere, anytime.
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Starts from $24 / User / Month
GoTo Connect Reviews & Ratings
Spotsaas Editor’s POV
GoTo Connect has received high praise from users for its simplicity, reliability, and excellent customer support. Users appreciate the intuitive management portal, easy account modifications, and user-friendly interface, making it a breeze to work with. The platform offers a centralized solution for phone calls, video conferencing, and chat capabilities in one ...Read more
GoTo Connect pros and cons
User-friendly platform, making it easy to use even during busy work periods.
Reliable service with clear calls and excellent connection.
Quick and helpful customer service support.
Ability to work from anywhere and forward calls to mobile devices.
Occasional issues with phone app functionality and software bugs.
Limited marketplace options for advanced functionalities and apps.
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Showing 71-80 out of 1210
OB
Olaf B
07/18/23
"Good service. Easy to use."
What do you like best about GoTo Connect? complete package, i.e. VoIP phone service from anywhere to anywhere, online meetings using both desktop and mobile. What do you dislike about GoTo Connect?
RW
Rick W
07/18/23
"I have 5 plus years experience administering a GoTo Connect phone system"
What do you like best about GoTo Connect? I can always reach a support technician when needed. Their PBX Systems basically run with very little maintenance. Usually when I need support it's needed when I'm trying to use a more advanced feature like connecting from one PBX to another by Extensions.
AU
Anonymous User
07/18/23
"Great customer service"
What do you like best about GoTo Connect? I can answer calls at my desk and softline at the same time. What do you dislike about GoTo Connect?
AU
Anonymous User
07/18/23
"Great service, apps, and administration interfaces"
What do you like best about GoTo Connect? We've been using GoTo Connect (formerly Jive Communications) for over 18 years as a business. The user interfaces of apps for both users and administrators are easy, and customer service has been excellent.
AU
Anonymous User
07/13/23
"The ease of working from home or remotely"
What do you like best about GoTo Connect? It is so easy to be able to call and receive calls from my cell phone but for work without using an unreliable third party app. I love how easy it is, how convenient it is. I love that I can see all the past call history. I love that it is a different ringtone, so I know when it is work versus my personal calls.
SM
Sarah M
07/11/23
"Highly Recommended!"
What do you like best about GoTo Connect? We love the easy to use interface, especially when initially setting up the phone tree. We also love the texting feature and communicate with our clients probably 60% or more via text.
BB
Brandon B
07/11/23
"Most versatile and user friendly VOIP solution"
What do you like best about GoTo Connect? The user friendly setup and how deep you can take the product. Its a huge business tool for a 1 line operation and still is a huge tool for a 500 line operation.
LK
Leonard K
07/05/23
"Best VOIP system we've used"
What do you like best about GoTo Connect? Mobile app works very well on wifi and cellular. We use the texting feature constantly to keep in contact with our Members.
GM
Gerardo M
07/03/23
"Fast implementation, easy to use and very good control of extensions"
What do you like best about GoTo Connect? Easy to use and all time connected in my mobile, always will be reached and changes are very easy to apply What do you dislike about GoTo Connect?
DA
Diego A
07/03/23
"A very good service with many features."
What do you like best about GoTo Connect? It has a complete dial plan allows you to handle incoming calls and faxes. Also has features that enable you to record and share your screen with coworkers.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].