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GoTo Connect - VoIP Providers

GoTo Connect Reviews in June 2026: User Ratings, Pros & Cons

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GoTo Connect Reviews & Ratings

Rating Distribution

Excellent

(884)

Very Good

(229)

Good

(62)

Poor

(7)

Terible

(28)

Spotsaas Editor’s POV

GoTo Connect has received high praise from users for its simplicity, reliability, and excellent customer support. Users appreciate the intuitive management portal, easy account modifications, and user-friendly interface, making it a breeze to work with. The platform offers a centralized solution for phone calls, video conferencing, and chat capabilities in one ...Read more

GoTo Connect pros and cons

  • User-friendly platform, making it easy to use even during busy work periods.

  • Reliable service with clear calls and excellent connection.

  • Quick and helpful customer service support.

  • Ability to work from anywhere and forward calls to mobile devices.

  • Occasional issues with phone app functionality and software bugs.

  • Limited marketplace options for advanced functionalities and apps.

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Showing 621-630 out of 1210

AU

Anonymous User

02/28/20

4.5 out of 5

"It’s a great system that makes communication easy and effortlessly"

What do you like best about GoTo Connect? I like how easy it is to use and how easy people adapt to it What do you dislike about GoTo Connect?

AU

Anonymous User

02/28/20

4.5 out of 5

"Jive has many options available and is easy to use."

What do you like best about GoTo Connect? I like how easy it is to make changes and to be able to choose what best works for your company. I also like that there is a Cell phone App.

GG

Glenn G

02/27/20

5 out of 5

"Jive has totally improved the way we handle calls in our office."

What do you like best about GoTo Connect? Jive is super easy to set up, configure, and maintain. It's a very powerful communication tool that easily replaced our PBX system. Customer service/Help Line staff are fantastic. They stuck with us from onboarding thru today. Whenever we call with an issue, we are always able to speak with someone who is helpful, positive, and knowledgable. Making changes to the system has a very short learning curve and the user interface for the call flow tool is ...

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BF

Brandon F

02/27/20

5 out of 5

"Cost effective, simple to use, with excellent concierge service!"

What do you like best about GoTo Connect? The user interface is extremely graphical and easy to map. And for anything that is confusing, I can get a live help person to walk me through help with a screen share. The level of customer support is outstanding. And what's even better, is how affordable each line is monthly.

SG

Scott G

02/27/20

5 out of 5

"Great service and support"

What do you like best about GoTo Connect? Jive makes it extremely easy to get setup as a partner, and to quickly ramp up to be able to service customers. The support and enablement is fantastic!

AU

Anonymous User

02/27/20

5 out of 5

"Outstanding Period."

What do you like best about GoTo Connect? PBX administration interface & dial plan editor. What do you dislike about GoTo Connect?

AU

Anonymous User

02/22/20

5 out of 5

"Amazing Customer Support"

What do you like best about GoTo Connect? My favorite part of Jive Communications is their amazing customer support. I am not formally trained in computer programming or technical support issues. When I have called in needing help with setting something up, they will log on to my computer to show me how to accomplish the task I am needing to accomplish. Every single person I have spoken with is knowledgeable, competent and able to help me with my task.

UB

Ursula B

01/08/20

5 out of 5

"Jive Review"

What do you like best about GoTo Connect? Jive is extremely user friendly. The drag and drop platform is simple to use, but exceptionally powerful. The customer service and technical assistance is top notch. Assistance is a phone call or email away. The Jive staff take the time needed to explain and educate. Jive does not charge for technical assistance like other VOIP providers do. Their pricing is transparent. Their service is extremely reliable with no down time ever experienced by us. ...

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AU

Anonymous User

12/02/19

5 out of 5

"Jive: The intersection of business momentum."

What do you like best about GoTo Connect? Jive gives user flexibility how you need, where you are, and what tech you use. What do you dislike about GoTo Connect?

AU

Anonymous User

11/27/19

5 out of 5

"Very Reliable"

What do you like best about GoTo Connect? I love the support that is available. They are fast and friendly. What do you dislike about GoTo Connect?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].