GoTo Connect Reviews in June 2026: User Ratings, Pros & Cons
Seamless communication, anywhere, anytime.
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Starts from $24 / User / Month
GoTo Connect Reviews & Ratings
Spotsaas Editor’s POV
GoTo Connect has received high praise from users for its simplicity, reliability, and excellent customer support. Users appreciate the intuitive management portal, easy account modifications, and user-friendly interface, making it a breeze to work with. The platform offers a centralized solution for phone calls, video conferencing, and chat capabilities in one ...Read more
GoTo Connect pros and cons
User-friendly platform, making it easy to use even during busy work periods.
Reliable service with clear calls and excellent connection.
Quick and helpful customer service support.
Ability to work from anywhere and forward calls to mobile devices.
Occasional issues with phone app functionality and software bugs.
Limited marketplace options for advanced functionalities and apps.
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Showing 601-610 out of 1210
AU
Anonymous User
11/02/20
"Not so many calls .... but still works great!"
What do you like best about GoTo Connect? Easy when I am not in the office, to use my cell phone or PC. What do you dislike about GoTo Connect?
AU
Anonymous User
10/30/20
"not happy at all"
What do you like best about GoTo Connect? I have been displeased from the start. The system was not discussed in detail as far as logistics of phone placement/needs, etc.
AU
Anonymous User
10/16/20
"***Warning do not use***"
What do you like best about GoTo Connect? There's absolutely nothing helpful about this company. What do you dislike about GoTo Connect?
AU
Anonymous User
09/15/20
"Jive Communications - All-in-one price with Great Support"
What do you like best about GoTo Connect? Jive's Technical Support Team The best aspect of Jive is their 24/7 support team. When you have issues with your phones, immediate support is a must have and you get that with Jive. There Technicians are able to remotely access your computer in a support environment and this allows them to really assess the ongoing issues.
KI
Kesari I
09/01/20
"Excellent Service Provider"
What do you like best about GoTo Connect? The Dashboard layout is easy to navigate and very intuitive. Migration from Ring Central and other vendors to Jive for us was a wonderful experience. it made our M&A process very simple. I also like the Price point of desk phones and service fees. There are no hidden fees that make Jive /goto connect a very affordable solution to deploy.
MH
Matthew H
09/01/20
"Excellent VoIP solution for business!"
What do you like best about GoTo Connect? The system was very easy to install and use. I love the fax functionality of it and the ability to use it as an app on my iphone
DB
David B
08/27/20
"Good but inexpensive"
What do you like best about GoTo Connect? Easy to administer through web portal. Lots of flexibility for call handling. What do you dislike about GoTo Connect?
ER
Erika R
08/20/20
"This product works well enough, but sometimes there are issues with my connection to the app."
What do you like best about GoTo Connect? Easily connect my phone to my work number through their app What do you dislike about GoTo Connect?
AU
Anonymous User
08/12/20
"VERY POOR CUSTOMER SERVICE/RESPONSIVENESS"
What do you like best about GoTo Connect? Jive has a solid product, but don't buy it if you don't love sitting on hold for hours waiting for their team to pick up the phones. Their customer service is terrible unless you can form a 1:1 relationship with a specific agent. Their chat feature is a bot and you would think for a company that specializes in communication they would prioritize it. NOPE!
JW
Jonny W
08/12/20
"Love the all inclusive plan"
What do you like best about GoTo Connect? The previous company we did our VOIP with charged us the same price per user but then they charged extra for added features. GoToConnect includes all of those added features in the base price. We love how intuitive the PBX system is.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].