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GoTo Connect - VoIP Providers

GoTo Connect Reviews in June 2025: User Ratings, Pros & Cons

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GoTo Connect Reviews & Ratings

Rating Distribution

Excellent

(884)

Very Good

(229)

Good

(62)

Poor

(7)

Terible

(28)

Expert's Review

GoTo Connect has received high praise from users for its simplicity, reliability, and excellent customer support. Users appreciate the intuitive management portal, easy account modifications, and user-friendly interface, making it a breeze to work with. The platform offers a centralized solution for phone calls, video conferencing, and chat capabilities in one ...Read more

GoTo Connect pros and cons

  • User-friendly platform, making it easy to use even during busy work periods.

  • Reliable service with clear calls and excellent connection.

  • Quick and helpful customer service support.

  • Ability to work from anywhere and forward calls to mobile devices.

  • Occasional issues with phone app functionality and software bugs.

  • Limited marketplace options for advanced functionalities and apps.

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Showing 1061-1070 out of 1210

JG

Juan G

01/04/18

5 out of 5

"Greast experience so far, excellent customer service"

What do you like best about GoTo Connect? The customer service is, in my opinion, unbeatable. The features are great, but they are awesome if you have somebody to explain them to you and how to use them. Highly recommend

JM

Jessica M

01/04/18

5 out of 5

"Excellent in all aspects"

What do you like best about GoTo Connect? The customer service is Aaa-mmaazzing!!! seriously they are awesomely friendly and helpful What do you dislike about GoTo Connect?

JC

Jim C

01/04/18

5 out of 5

"Jive survey"

What do you like best about GoTo Connect? Easy set up. Excellent customer service. What do you dislike about GoTo Connect?

AU

Anonymous User

01/04/18

5 out of 5

"Get with the Jive"

What do you like best about GoTo Connect? Moving to a virtual PBX was the best move we have done as a company. Gives us flexibility in making sure our phone system can be configured easily. We make call groups easily, forwarding to cell phones easily and love the VOIP phones that we can take anywhere and just plug them into a network cable and they work.

AU

Anonymous User

01/04/18

5 out of 5

"Smooth transition from our previous provider"

What do you like best about GoTo Connect? Calls are clear, transferring is easy and the price is good. What do you dislike about GoTo Connect?

MH

Mark H

01/04/18

4.5 out of 5

"Customer Support"

What do you like best about GoTo Connect? Most of the agents are EXCELLENT. They are patient and take time to work with me. fastsupport.com makes troubleshooting very easy

VK

Vince K

01/04/18

4.5 out of 5

"The best VoIP user interface...period!"

What do you like best about GoTo Connect? Managing the back end is super easy. The visual dial plan editor makes mapping your call experience much easier than any other platform we've worked with. The customer service is great, too.

AU

Anonymous User

01/04/18

4.5 out of 5

"Great App for when remote work is needed."

What do you like best about GoTo Connect? Seamless relay from office phone to mobile handset. What do you dislike about GoTo Connect?

AU

Anonymous User

01/04/18

4.5 out of 5

"Awesome service representatives"

What do you like best about GoTo Connect? We appreciate the customer service and technical support. Whenever we have a problem, Jive is accessible via call, email or chat and our account managers are also responsive in a timely manner.

AU

Anonymous User

01/04/18

4.5 out of 5

"Good basic call center platform"

What do you like best about GoTo Connect? Jive has the basics needed to manage a small to mid-sized call center. We use it for a small group of inside sales and technical support reps. Setup was very simple - with point and click setup and diagrams of how calls should be routed. The system itself can be used with a softphone or a variety of desk phones. We have ours integrated with a CRM called Zoho - we get pop-ups and automatic call logging, making us far ahead of the way we used to be. ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].