GoTo Connect Reviews in June 2026: User Ratings, Pros & Cons

"Glad i switched over"

What do you like best about GoTo Connect? For me the customer service is the best, we used a local it person that sometimes took hours or days to respond. What do you dislike about GoTo Connect?

"Great Service!"

What do you like best about GoTo Connect? Customer Service is great! They help quick! What do you dislike about GoTo Connect?

"Very Intuitive Admin Tools"

What do you like best about GoTo Connect? It's very easy to configure and maintain our phone system with Jive. What do you dislike about GoTo Connect?

"Reliable and innovative"

What do you like best about GoTo Connect? With Jive, we have dependable, responsive phone service. The service makes management options available that we wouldn't have even thought to ask for before we'd seen it in action. We can manage where each DID points, whether to an extension, a ring group, or a detailed dial plan.

"Awesome quality and incredible Support!"

What do you like best about GoTo Connect? The best PBX service on the world! Jive is an incredible company with the best prices and the best support team for resolve in minutos any issue. Awesome quality, easy to setup!

"Jive is great for our business!"

What do you like best about GoTo Connect? It's just so easy to use. Feels like we set it up quickly and now it just all works. Don't even have to think about it. What do you dislike about GoTo Connect?

"Love this company"

What do you like best about GoTo Connect? I love how easy it is to maneuver through the website. It is very easy to use!!! If you need any help you can call in and someone can help you no matter what the issue is. They can remote in and help you as well. They are very helpful! You can set up your ring schedules, call groups, forwarding, roll over groups and so many more options. You can see what lines are down are restart them from the website even if you are not on site where the phone is ...

"Very happy with Jive!"

What do you like best about GoTo Connect? Very happy with the service. I would recommend them , Jive has always provided excellent customer service, training and an excellent product.

"Jive is amazing"

What do you like best about GoTo Connect? Jive is a digital platform that makes you store messages at the click of your keyboard. What do you dislike about GoTo Connect?

"Good basic call center platform"

What do you like best about GoTo Connect? Jive has the basics needed to manage a small to mid-sized call center. We use it for a small group of inside sales and technical support reps. Setup was very simple - with point and click setup and diagrams of how calls should be routed. The system itself can be used with a softphone or a variety of desk phones. We have ours integrated with a CRM called Zoho - we get pop-ups and automatic call logging, making us far ahead of the way we used to be. ...