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GoTo Connect - VoIP Providers

GoTo Connect Reviews in June 2025: User Ratings, Pros & Cons

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GoTo Connect Reviews & Ratings

Rating Distribution

Excellent

(884)

Very Good

(229)

Good

(62)

Poor

(7)

Terible

(28)

Expert's Review

GoTo Connect has received high praise from users for its simplicity, reliability, and excellent customer support. Users appreciate the intuitive management portal, easy account modifications, and user-friendly interface, making it a breeze to work with. The platform offers a centralized solution for phone calls, video conferencing, and chat capabilities in one ...Read more

GoTo Connect pros and cons

  • User-friendly platform, making it easy to use even during busy work periods.

  • Reliable service with clear calls and excellent connection.

  • Quick and helpful customer service support.

  • Ability to work from anywhere and forward calls to mobile devices.

  • Occasional issues with phone app functionality and software bugs.

  • Limited marketplace options for advanced functionalities and apps.

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Showing 1031-1040 out of 1210

AU

Anonymous User

01/04/18

5 out of 5

"Exceptionally easy to use and manage"

What do you like best about GoTo Connect? The administration of the PBX is very intuitive, including all the call routing using dial plans. What do you dislike about GoTo Connect?

AU

Anonymous User

01/04/18

5 out of 5

"Interactive Internet Software that Connects Key Members Very Well"

What do you like best about GoTo Connect? Ability to connect and view documents, interact online, to meet customers and others, share information quickly and share knowledge with ease. What a great platform!

AU

Anonymous User

01/04/18

5 out of 5

"Easy, affordable and reliable VoIP phones"

What do you like best about GoTo Connect? Ease of use, drag and drop call plans, easy to configure call queues, extension dialing between all offices, great customer service and very reliable system.

MS

Michael S

01/04/18

5 out of 5

"Best Dial Plan Editor"

What do you like best about GoTo Connect? Visual Dial Plan Editor makes call routing easier than any other provider What do you dislike about GoTo Connect?

DC

Dan C

01/04/18

5 out of 5

"Jive Excellent VOIP service"

What do you like best about GoTo Connect? The quality of the phones. The customer service is outstanding. The online admin panel is very easy to use. What do you dislike about GoTo Connect?

SH

Sam H

01/04/18

5 out of 5

"Reliable and innovative"

What do you like best about GoTo Connect? With Jive, we have dependable, responsive phone service. The service makes management options available that we wouldn't have even thought to ask for before we'd seen it in action. We can manage where each DID points, whether to an extension, a ring group, or a detailed dial plan.

AU

Anonymous User

01/04/18

5 out of 5

"Glad i switched over"

What do you like best about GoTo Connect? For me the customer service is the best, we used a local it person that sometimes took hours or days to respond. What do you dislike about GoTo Connect?

AF

Andy F

01/04/18

5 out of 5

"Best wifi phone system on the market"

What do you like best about GoTo Connect? We love how easy it is to set up call flows and schedules, and change everything on the fly. If a meeting comes up, we just log into the portal and send calls to voicemail or our answering service. Very DIY, but the support staff is extremely helpful when you need them!

RG

Raul G

01/04/18

5 out of 5

"Awesome quality and incredible Support!"

What do you like best about GoTo Connect? The best PBX service on the world! Jive is an incredible company with the best prices and the best support team for resolve in minutos any issue. Awesome quality, easy to setup!

AU

Anonymous User

01/04/18

5 out of 5

"Love this company"

What do you like best about GoTo Connect? I love how easy it is to maneuver through the website. It is very easy to use!!! If you need any help you can call in and someone can help you no matter what the issue is. They can remote in and help you as well. They are very helpful! You can set up your ring schedules, call groups, forwarding, roll over groups and so many more options. You can see what lines are down are restart them from the website even if you are not on site where the phone is ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].