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GoTo Connect - VoIP Providers

GoTo Connect Reviews in June 2026: User Ratings, Pros & Cons

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GoTo Connect Reviews & Ratings

Rating Distribution

Excellent

(884)

Very Good

(229)

Good

(62)

Poor

(7)

Terible

(28)

Spotsaas Editor’s POV

GoTo Connect has received high praise from users for its simplicity, reliability, and excellent customer support. Users appreciate the intuitive management portal, easy account modifications, and user-friendly interface, making it a breeze to work with. The platform offers a centralized solution for phone calls, video conferencing, and chat capabilities in one ...Read more

GoTo Connect pros and cons

  • User-friendly platform, making it easy to use even during busy work periods.

  • Reliable service with clear calls and excellent connection.

  • Quick and helpful customer service support.

  • Ability to work from anywhere and forward calls to mobile devices.

  • Occasional issues with phone app functionality and software bugs.

  • Limited marketplace options for advanced functionalities and apps.

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Showing 1031-1040 out of 1210

KB

Kevin B

01/04/18

5 out of 5

"Great service"

What do you like best about GoTo Connect? Their customer support team is very helpful always responsive. What do you dislike about GoTo Connect?

JG

Juan G

01/04/18

5 out of 5

"Greast experience so far, excellent customer service"

What do you like best about GoTo Connect? The customer service is, in my opinion, unbeatable. The features are great, but they are awesome if you have somebody to explain them to you and how to use them. Highly recommend

AU

Anonymous User

01/04/18

4 out of 5

"It was very easy and customer support is very friendly. "

What do you like best about GoTo Connect? I like the easy customer support and online number transfer. What do you dislike about GoTo Connect?

AU

Anonymous User

01/04/18

2 out of 5

"Constant Disconnect"

What do you like best about GoTo Connect? After finally spending 8 hours of my time trying to remedy issues in just ONE instance, I finally got it remedied and they were fine sending new equipment and adjusting some incorrectly billed lines.

CW

Chris W

01/04/18

5 out of 5

"Reliable and effective"

What do you like best about GoTo Connect? Call queue creation and API integration. What do you dislike about GoTo Connect?

JC

Jim C

01/04/18

5 out of 5

"Jive survey"

What do you like best about GoTo Connect? Easy set up. Excellent customer service. What do you dislike about GoTo Connect?

AU

Anonymous User

01/04/18

5 out of 5

"Smooth transition from our previous provider"

What do you like best about GoTo Connect? Calls are clear, transferring is easy and the price is good. What do you dislike about GoTo Connect?

AU

Anonymous User

01/04/18

5 out of 5

"Excellent leader in VOIP services"

What do you like best about GoTo Connect? excellent value, great hardware choices, support team has fast response time. the dial plan is logic-based and it is easy to setup and change.

JG

Juan G

01/04/18

5 out of 5

"Greast experience so far, excellent customer service"

What do you like best about GoTo Connect? The customer service is, in my opinion, unbeatable. The features are great, but they are awesome if you have somebody to explain them to you and how to use them. Highly recommend

WJ

Wayne J

01/04/18

3.5 out of 5

"A great product overal"

What do you like best about GoTo Connect? The full set of features. If there is something that you need/want the system to do, there is usually a way to make it happen.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].