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GoTo Connect - VoIP Providers

GoTo Connect Reviews in June 2025: User Ratings, Pros & Cons

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GoTo Connect Reviews & Ratings

Rating Distribution

Excellent

(884)

Very Good

(229)

Good

(62)

Poor

(7)

Terible

(28)

Expert's Review

GoTo Connect has received high praise from users for its simplicity, reliability, and excellent customer support. Users appreciate the intuitive management portal, easy account modifications, and user-friendly interface, making it a breeze to work with. The platform offers a centralized solution for phone calls, video conferencing, and chat capabilities in one ...Read more

GoTo Connect pros and cons

  • User-friendly platform, making it easy to use even during busy work periods.

  • Reliable service with clear calls and excellent connection.

  • Quick and helpful customer service support.

  • Ability to work from anywhere and forward calls to mobile devices.

  • Occasional issues with phone app functionality and software bugs.

  • Limited marketplace options for advanced functionalities and apps.

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Showing 991-1000 out of 1210

AU

Anonymous User

01/05/18

4 out of 5

"Jive is a good service that hopefully will be great one day soon"

What do you like best about GoTo Connect? We switched to Jive from another VoIP service (one that we liked quite a bit) because of 1 major feature. Our CRM, that our small business committed to 100%, Redtail (the Tailwag version of their CRM), interacts with Jive's Click-to-Connect feature. This allows us to highlight any phone number in our CRM (and any phone number on a Chrome web page) and initiate a phone call. This phone call, including who was called and how long the call was, is then ...

Read more

AU

Anonymous User

01/05/18

4 out of 5

"Great experience with Jive"

What do you like best about GoTo Connect? Great customer service! I appreciate that I am connected to someone that can help me quickly! What do you dislike about GoTo Connect?

TU

Todd U

01/05/18

4 out of 5

"Great fast responsive support!"

What do you like best about GoTo Connect? The communication I get from Jive and the attention they give to support issues is outstanding and seldom seen today. It is more than apparent that they care about customer retention. This is honestly the first company I have worked where the customer rep calls each month to check in with me and ensure all things are working properly.

AU

Anonymous User

01/05/18

3.5 out of 5

"Customer service is good!"

What do you like best about GoTo Connect? Jive's customer service is good overall. Online bill paying is user friendly. What do you dislike about GoTo Connect?

SA

Sean A

01/05/18

3.5 out of 5

"JIve for VOIP"

What do you like best about GoTo Connect? Generally solid - only a few maintenance periods a year. Easy administrative UI - sometimes it's confusing but remains functional.

AU

Anonymous User

01/05/18

3.5 out of 5

"Jive Review NCS"

What do you like best about GoTo Connect? I like the web interface, modern design easy on the eyes, easy to understand What do you dislike about GoTo Connect?

MW

Matthew W

01/05/18

3.5 out of 5

"Affordable, versatile VoIP product with functional back-end and room to grow on front-end."

What do you like best about GoTo Connect? Most common PBX features working well, good continuity between web app and smartphone app What do you dislike about GoTo Connect?

AU

Anonymous User

01/05/18

3.5 out of 5

"Jive Phone System and Transfer"

What do you like best about GoTo Connect? Jive is a good quality phone system. It is easy to use and has good call clarity. What do you dislike about GoTo Connect?

MT

Maria T

01/05/18

3.5 out of 5

"Jive Review"

What do you like best about GoTo Connect? More features than our other phone company What do you dislike about GoTo Connect?

CA

Chris A

01/05/18

3 out of 5

"Jive Communications"

What do you like best about GoTo Connect? I love that JIVE took care of the porting of my existing Cox Comm phone numbers over to my new JIVE account. The other thing that is huge is that their customer support for the initial account setup was awesome. I was able to ask questions without being made to feel stupid and we bounced routing ideas off of each other

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].