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8.7

SpotScore

GoSquared - CRM Software

GoSquared Reviews in July 2026: User Ratings, Pros & Cons

Convert visitors into customers with real-time website monitoring.

4.5

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Starts from $29 / Month, also offers free forever plan

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GoSquared Reviews & Ratings

4.5

Very Good

Based on 95 ratings & 67 reviews

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Rating Distribution

Excellent

(54)

Very Good

(10)

Good

(2)

Poor

(1)

Terrible

(0)

Spotsaas Editor’s POV

GoSquared is a feature-rich analytics platform for small to medium-sized businesses that need real-time analytics, CRM, live chat, and marketing automation in one place. The customizable dashboards and intuitive interface work well for non-technical users. It integrates with Zapier and WordPress. Users report that the live chat feature delivers actionable ...Read more

GoSquared pros and cons

  • Interface is accessible for both new and experienced users to navigate and customize.

  • Real-time analytics and detailed reporting track customer behavior and surface actionable insights.

  • Integrates with WordPress and Zapier, extending compatibility with existing tools.

  • Marketing automation includes lead scoring, segmentation, and targeted messaging.

  • Mobile app performance is inconsistent and less capable than the desktop version.

  • Feature set is better matched to small and medium businesses than larger enterprises.

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Showing 11-20 out of 67

A

Anonymous

07/08/19

4.5 out of 5

Simplicity, performance and integration

What do you like best? The software allows to perform an excessive analysis and see the statistics, messages and automated reports, what I like most is the integration with Zapier and Wordpress the product is easy to navigate. What do you dislike? Very good, real-time analysis visitor analysis. Recommendations to others considering the product: You can start by creating a free account What problems are you solving with the product? What benefits have you realized? I can ...

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A

Anonymous

06/08/19

4.5 out of 5

GoSquared is lightweight and powerful

What do you like best? It's easy to use, GoSquared is intuitive and provides real-time analytics. Metrics are detailed and easily observed in dashboards.Ademas, the automation option is effective for improving productivity. What do you dislike? I do not dislike it. It works well for our team. Recommendations to others considering the product: I recommend it because it allows monitoring relevant metrics for marketing departments. What problems are you solving with the product? What ...

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A

Anonymous

06/07/19

5 out of 5

An excellent tool for developing understanding between company and customers

What do you like best? It is a great tool that helps in making a good communication between your clients and your company. Gives you a better understanding about the comapny's agenda and its motives as well their products that helps in making the sales better and business to flourish. What do you dislike? I like this tool a lot so I have not found any issues with it as well. Recommendations to others considering the product: The best part is that its installation is very easy and ...

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A

Anonymous

06/03/19

4.5 out of 5

One of the amazing tools for your field.

What do you like best? It is a great tool that helps you in understanding your business well and promoting it to a greater level too. The answer of team is amazing that helps you taking your time in understanding the product and usefulness of it for the customers. It is simply amazing. What do you dislike? It works great on desktop but I think some improvement is needed for the mobile ones. Apart from it all is fine. Recommendations to others considering the product: I love the fact ...

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A

Anonymous

05/21/19

4 out of 5

Excellent alternative to the intercom

What do you like best? Ease of use, excellent user interface and UX. The responsiveness of the team (I can not believe the amount of my wish list that has been implemented. The fact that they take the time to understand how customers use the product and try to make it work for all of them and their attention to detail surprises me completely. They are the technology company that I would like to be. The best tool in your field. What do you dislike? I would like the mobile version to be ...

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A

Anonymous

05/08/19

5 out of 5

A good colloaborative tool between customers and company.

What do you like best? It is great and effective tool that allows you to communicative effectively with your customers and show them and tell about your company in a better way. It lets you make them aware and build a better relationship with them. What do you dislike? The tool got versatile features which is great so I have not found anything bad in it yet. Recommendations to others considering the product: It is a great tool with quick installation preps. The setup is easy as ...

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A

Anonymous

04/29/19

4.5 out of 5

An excellent tool for handling businesses and developing good customers

What do you like best? It is a good tool that helps and assists you in making better relations with your business customers by fulfilling their demand and requirement. Makes you know better about their main requirement and also help to make better promotions and discounts to earn their trust and loyalty. What do you dislike? It is a great software with good features so problems in it has been found yet. Recommendations to others considering the product: The installation of this ...

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A

Anonymous

04/22/19

5 out of 5

What is Gosquared

What do you like best? GoSquared is an intelligent software platform that converts website visitors into customers. GoSquared is transforming the way online businesses grow by combining analytics, CRM, live chat, and marketing automation into one powerful and easy-to-use platform What do you dislike? The all-in-one platform for your business to understand and convert more of your web traffic. View real time web analytics of your website visitors, capture and qualify leads with ...

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A

Anonymous

04/19/19

4.5 out of 5

A good marketing and management software

What do you like best? It is an outstanding software that helps you in understanding the market system in a better way and act accordingly. Its quality is great and its is very responsive as the customer service is instant. This leads to better satisfaction of the customers who remain happy and satisfied at the same time. What do you dislike? It is an excellent software with excellent features. I have not found any issues with this one yet so it is great all in all. Recommendations to ...

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A

Anonymous

04/18/19

5 out of 5

Power WebAnalytics at your Disposal

What do you like best? GoSquared is great when used with other Web Analytics tools like Google and Matomo. The live HeatMap gives any viewer an easy to understand explanation of where visitors are from. What do you dislike? I mentioned earlier that GoSquared works well when you use it with other Web Analytics tools like Google and Matomo. Recommendations to others considering the product: Get great Dashborard and reports with GoSquared What problems are you solving with the ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].