9.6
Spot Score
Effortlessly manage customer interactions and relationships.
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HS
Huascar S
12/23/21
"Great features poor reporting"
What do you like best about Gorgias? The adaptability and integrations are extremely helpful. It's easy to jump in and filter conversations for different channels and views.
AU
Anonymous User
12/21/21
"Best CS helpdesk for retail/ecommerce brands"
What do you like best about Gorgias? Gorgias makes it easy for the brands I work with to seemlessly handle CS tickets and also create better experiences for their customers.
PS
Pranav S
12/21/21
"Saved us so much time and money!"
What do you like best about Gorgias? We've gotten to 7 figures in revenue with Gorgias with just my co-founder and I running it. Macros make it super quick to respond to customers.
AU
Anonymous User
12/21/21
"Scalable Customer Service Platform"
What do you like best about Gorgias? I like how scalable it truly can be. We grew from 2 CX employees to over 20 in 2-months, and adding in new employees in an organized and systematic way was seamless.Great for small teams and growing teams!
AU
Anonymous User
12/16/21
"Gorgias"
What do you like best about Gorgias? Auto-responses and the sync with Shopify What do you dislike about Gorgias?
MP
Michael P
12/16/21
"Customer Service is Top Notch@"
What do you like best about Gorgias? Their agents are always eager to help out, even with my dumbest of questions. They usually have some pretty great answers as well!
AU
Anonymous User
12/16/21
"Better than the Competitor"
What do you like best about Gorgias? I love how streamlined everything is when it comes to organization and the ability to tag tickets and filter as such. What do you dislike about Gorgias?
KS
Katie S
12/14/21
"The constant support and integrations are perfect!"
What do you like best about Gorgias? The best thing about Gorgias is how quickly I can get in touch with someone when I have a problem. Also, being able to integrate Smile and Shopify so easily makes every interaction easier! I'm also a big fan of all the automation that's offered.
AU
Anonymous User
12/14/21
"Easy to use"
What do you like best about Gorgias? Gorgias is easy to use! It allows us to manage inquiries easily, and we can create multiple agents to take on different types of tickets. It also integrates well with Gmail and Shopify and the mobile app is convenient.
MF
Maria F
12/14/21
"great customer service!"
What do you like best about Gorgias? we have everything in one place in terms of orders from Shopify, returns, refunds, customers emails What do you dislike about Gorgias?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
