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9.6

SpotScore

Google Workspace - Collaboration Software

Google Workspace Reviews in September 2026: User Ratings, Pros & Cons

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4.49

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Google Workspace Reviews & Ratings

4.49

Very Good

Based on 173 ratings & 23 reviews

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Rating Distribution

Excellent

(0)

Very Good

(0)

Good

(1)

Poor

(2)

Terrible

(20)

Spotsaas Editor’s POV

Google Workspace has been an essential tool for many users for over 15 years, offering great value for money. The platform's features and capabilities have been consistently reliable and beneficial for various businesses and individuals. Users have appreciated the range of services provided, especially the convenient online system that facilitates productivity ...Read more

Google Workspace pros and cons

  • G Suite offers good value for money and has been reliable for long-time users.

  • The product is considered good overall and valuable for productivity.

  • Customer support is extremely poor, with non-existent human assistance and incompetent chatbot interactions.

  • Issues with billing and unauthorized charges, difficulties in cancellation process, and lack of proper communication channels for problem resolution.

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Showing 21-23 out of 23

RT

Rosemount Team

08/31/22

1 out of 5

Google Blocking SquareSpace Client Forms

Google was automatically blocking all our customer form submissions that were supposed to come into our inbox for FIVE MONTHS without us knowing. We spent thousands of dollars on Google Ads trying to increase our reach to no avail. All wasted money with a company that takes zero accountability for the damages they've caused my business. I'm absolutely devastated by this as it was a crucial period for my small-business' growth.

IM

Ing Monkey

07/11/22

1 out of 5

Borderline fraudulent

Borderline fraudulent. I opened testing account on google workspace few months ago, they required me to input credit card data. I soon found the service was not what i was looking for and forgot about it. They started charging my card and charging until now. I tried to cancel my subscription, but it proved to be impossible. The support is non existent, robotic replies to email and chat communcation refer me in circle to forms, which never resolve my case. Normal google support said me they ...

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K

khurram

03/31/22

1 out of 5

worst customer service

worst customer service, looking for help for 4 days and no one reply, their live chat is only automated and not transfer u to any human being. annoying

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].