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9.1

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GoodData - Business Intelligence Software

GoodData Reviews in May 2025: User Ratings, Pros & Cons

Transforming data into decisive action.

4.3

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GoodData Reviews & Ratings

4.3

Very Good

Based on 380 ratings & 295 reviews

Rating Distribution

Excellent

(158)

Very Good

(94)

Good

(35)

Poor

(3)

Terible

(5)

Expert's Review

GoodData stands out as a reliable and high-performing analytics platform, with its key strength lying in its exceptional customer support. Users appreciate the platform for its ease of use in syncing and connecting databases, AI data analysis capabilities, and customization options for dashboards and data modeling. The platform's ability to simplify data model ...Read more

GoodData pros and cons

  • Facilitates easy creation of reports and dashboard designs, especially useful for medium to large organizations.

  • Excellent customer support that is responsive and helpful.

  • Efficient data integration and automated insights generation.

  • User-friendly interface for both data engineers and end users.

  • Complexity in initial configuration may be challenging for newcomers.

  • Limited flexibility in data visualization and customization options.

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Showing 41-50 out of 295

UI

User in Computer Software

08/19/20

4 out of 5

Good for insights but not very user-friendly

What do you like best? I like that it is easy to set filters. It's great that there's a preview of the data before pushing to excel so that you know how it's going to look. What do you dislike? I don't like that when setting parameters, the search is very limited. It would be nice to have the ability to put in key words for more results. I also found it hard to learn. I was very new to data analysis and it took me a few tries before I got any usefully laid out data, however that ...

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AI

Administrator in Human Resources

08/19/20

4.5 out of 5

GoodData helps us to create analytic reports.

What do you like best? GoodData is providing different types of report but I like best is when you can custom the reports based on the data needed. It shows the current information and real time updates. It helps us with the numbers that can be use in building the organization's scorecard on monthly and weekly basis. Also, it has Dashboard that we can modify. The current available dashboard is a big help as well. It is easy to look up and identify information. What do you dislike? ...

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SJ

Sandeep J

08/19/20

4 out of 5

Zendesk GoodData analytics review

What do you like best? 1. With GoodData it is quite easy to make reports, dashboards without any formal training on the platform, esp. if you have some analytical background. 2. A good number of visualisations available to create graphs to portray a data story 3. Reports can be combined together to create dashboards easily 4. Reports and dashboards can be scheduled to deliver to your inbox as per a set schedule 5. Ability to create custom formulas to measure a new metric ...

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AI

Administrator in Retail

08/19/20

4 out of 5

Flexible Platform for Analytics Reporting

What do you like best? Flexibility in selecting that reports you want to show useful for the entire team. What do you dislike? More relaxed interface or a more user-friendly set up What problems are you solving with the product? What benefits have you realized? So far, none. I would just like sometimes get confused with related terms used.

AI

Administrator in Internet

08/19/20

4 out of 5

Good experience, easy going

What do you like best? Help following results and metrics from our company What do you dislike? it is not easy to put results on % of achieviment - it woulb be easier if we have it done from scracth What problems are you solving with the product? What benefits have you realized? deep dives for rwt, sla, frt

UI

User in Consumer Services

08/19/20

3.5 out of 5

Detailed insight of data driven information.

What do you like best? Usage of different scales and graphs, any data can be gathered What do you dislike? Creating Reports can become very complicated Recommendations to others considering the product: GoodData can be extremely useful if the right reports are set up. Creating the reports might need some "expert" support. What problems are you solving with the product? What benefits have you realized? With the help of GoodData I can make data-driven decisions and I can ...

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AI

Administrator in Health, Wellness and Fitness

08/19/20

3.5 out of 5

A self-service reporting platform

What do you like best? It is easy to manage and makeyour own reports What do you dislike? More default reports and personal support. Recommendations to others considering the product: I don´t have any recommendation to give. What problems are you solving with the product? What benefits have you realized? I manage all my customer service data with the Zendesk integration

UI

User in Information Technology and Services

08/19/20

1 out of 5

great concept, terrible user interface

What do you like best? It allows you to configure your own report-metrics What do you dislike? the user interface, the possibilities within the tool, the exports. basically anything apart from the above mentioned possibility of configuration. What problems are you solving with the product? What benefits have you realized? reporting on company-relevant KPIs

JL

John L

08/18/20

5 out of 5

GoodData is robust and easy to use

What do you like best? Flexible reporting and insight framework. Easy to use, but has a depth that you can continually explore. GoodData has helped us create a very robust reporting program for our engineering and product team to work from. Very much appreciate ability to easily make new reports for product assessment. I am constantly making new reports for specific issues our team is addressing, and use those with key stakeholders to make sure they are informed and aware while ...

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RR

Ramprasad R

08/18/20

5 out of 5

A highly intutive product

What do you like best? It is super easy to use. Charts and other visual elements are easy to integrate. The layout for creating reports from scratch is super easy. Versioning of report is super handy - for whatever reason you want to rollback, it is as simple of selecting the last known good version and you are all set. What do you dislike? Nothing that I can think of. Everything looks and works flawless. What problems are you solving with the product? What benefits have you ...

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