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9.1

Spot Score

GoodData - Business Intelligence Software

GoodData Reviews in May 2025: User Ratings, Pros & Cons

Transforming data into decisive action.

4.3

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GoodData Reviews & Ratings

4.3

Very Good

Based on 380 ratings & 295 reviews

Rating Distribution

Excellent

(158)

Very Good

(94)

Good

(35)

Poor

(3)

Terible

(5)

Expert's Review

GoodData stands out as a reliable and high-performing analytics platform, with its key strength lying in its exceptional customer support. Users appreciate the platform for its ease of use in syncing and connecting databases, AI data analysis capabilities, and customization options for dashboards and data modeling. The platform's ability to simplify data model ...Read more

GoodData pros and cons

  • Facilitates easy creation of reports and dashboard designs, especially useful for medium to large organizations.

  • Excellent customer support that is responsive and helpful.

  • Efficient data integration and automated insights generation.

  • User-friendly interface for both data engineers and end users.

  • Complexity in initial configuration may be challenging for newcomers.

  • Limited flexibility in data visualization and customization options.

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Showing 291-295 out of 295

UI

User in Computer & Network Security

05/14/14

4 out of 5

My experience with GoodData is excellent!

What do you like best? It bridges the gap for reports that are trickier to define in Pardot. We have free text fields in our forms. In Pardot we would have to create any number of rules and actions to get a raw report that may not capture everything we want. GoodData gives a view into the fields and allows us to select what specifically applies and than further filter by other criteria. What do you dislike? I wish I could run reports based on custom fields within Pardot. ...

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AD

Andy D

05/12/14

4 out of 5

good customer service

What do you like best? the process for collecting data requirements to ensure our needs were met was a very detailed process which i really liked. What do you dislike? the lack of clarity on how easy/difficult it would be to add data from a variety of data sets was not clear at the beginning of my work. What problems are you solving with the product? What benefits have you realized? we are trying to integrate several data sources together for easier reporting and analytics.

RD

Rob D

04/08/14

4 out of 5

Quick and easy support analytics for our Zendesk system

What do you like best? I use the version of GoodData that comes free with a paid Zendesk account, so my only experience is in this environment. I find that GoodData can always provide the reports that I need, provided I have the appropriate metadata and fields in the ticket, and I really like the visual options. What do you dislike? Sometimes creating the exact report you need can be a bit tedious, even if it is a seemingly simple report. This could just be because I am on the bundled ...

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SD

Sam D

01/31/14

5 out of 5

Very powerful platform that produces beautiful visualizations.

What do you like best? Lots of great pre-built metrics out of the box. Building your own metrics is fairly intuitive, and extremely powerful. The final output is gorgeous! Love the separate "reports" which allow you to build specific metrics and a look and feel for different purposes or users. You can also present and share your data in a ton of different ways. What do you dislike? Can be fairly expensive to implement, yet what you get is second to none. Building your own metrics can ...

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BD

Benjamin D

09/24/12

3 out of 5

GoodData is a powerful cloud-BI tool with great dashboarding.

What do you like best? GoodData is very robust and has strong dash boarding and data visualization. They do 2 releases a month as part of their agile development process, so the platform is constantly improving. What do you dislike? GoodData still have a lot of enterprise features that could be added to their solution to make it a good fit for a mid-sized enterprise. SAML 2.0 support and cross-project user administration are two areas that jump out. Recommendations to others ...

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