GoCardless Reviews in June 2025: User Ratings, Pros & Cons

Signed up with GC to take care of my…

Signed up with GC to take care of my customers Direct Debits from a heating care plan service we are providing for our customers. I had everything set up with my website for my customers automated sign up for the care plans, placed advertisements on facebook and google to advertise this fact. A few weeks into this and GC decides to suddenly suspend my account.. Why?.. because i set up my account while on holiday overseas. This will cost me a fortune as a small business owner having to ...

Signed up with GC to take care of my…

Signed up with GC to take care of my customers Direct Debits from a heating care plan service we are providing for our customers. I had everything set up with my website for my customers automated sign up for the care plans, placed advertisements on facebook and google to advertise this fact. A few weeks into this and GC decides to suddenly suspend my account.. Why?.. because i set up my account while on holiday overseas. This will cost me a fortune as a small business owner having to ...

"We use this integrated with Xero and it makes our lives so much easier!"

What do you like best about GoCardless? The automation and ease of sending new clients a link to set-up a mandate What do you dislike about GoCardless? When someone cancels a payment or mandate, we get an email notification, but it doesn't say which client it was. We have to manually find it by logging in. What problems is GoCardless solving and how is that benefiting you? Guaranteeing payments from clients are made on time, and giving convenience to clients so they don't have to worry ...

"Best thing that was ever offered me"

What do you like best about GoCardless? It offers everything I needed for my business. It also offered a range of support options. And the efficiency as well as the growth of that company is unbelievable! Love it! What do you dislike about GoCardless? There's literally nothing that I dislike about gocardless at the moment. If they carry on updating and adding more options and upgrades to their service, I'll probably stay as their customer till I die . Recommendations to others considering ...

"Works well and great value"

What do you like best about GoCardless? The GoCardless transaction fee is lower than collecting the same payment with a card payment, which is essential to us as a small charity. Regular payments just work. No Dramas, No Fuss. The dashboard is clear and easy to use. I download the transactions every month and upload them to our accounting system, so bookkeeping is straightforward. GoCardless was recommended to us by TotalGiving/NowDonate and integrated into their donation pages. What do you ...

"Works well and great value"

What do you like best about GoCardless? The GoCardless transaction fee is lower than collecting the same payment with a card payment, which is essential to us as a small charity. Regular payments just work. No Dramas, No Fuss. The dashboard is clear and easy to use. I download the transactions every month and upload them to our accounting system, so bookkeeping is straightforward. GoCardless was recommended to us by TotalGiving/NowDonate and integrated into their donation pages. What do you ...

"Very useful tool"

What do you like best about GoCardless? Ability to set up DD and one off payments What do you dislike about GoCardless? It took a while to get an issue resolved even though I emailed support What problems is GoCardless solving and how is that benefiting you? This is great for credit control. I can offer my clients monthly payments without having to chase more invoices than necessary

Service support déplorable

Je n'attribue pas cette note au produit, qui dans l'ensemble fonctionne bien, mais au service support français qui est catastrophique! Cela fait des mois que j'essaye d'ajouter des comptes bénéficiaires à ma plateforme multi-comptes, et on ne cesse de me renvoyer vers un ajout via des API alors que je ne suis PAS développeur. Malgré plusieurs demandes à être contacté, je continue de recevoir le même message " vous devrez ajouter le nouveau compte via l'API. "J'ai donc de l'argent bloqué je ...

Service support déplorable

Je n'attribue pas cette note au produit, qui dans l'ensemble fonctionne bien, mais au service support français qui est catastrophique! Cela fait des mois que j'essaye d'ajouter des comptes bénéficiaires à ma plateforme multi-comptes, et on ne cesse de me renvoyer vers un ajout via des API alors que je ne suis PAS développeur. Malgré plusieurs demandes à être contacté, je continue de recevoir le même message " vous devrez ajouter le nouveau compte via l'API. "J'ai donc de l'argent bloqué je ...

GoCardless? More like GoCareless

Wow, I can honestly say that GoCareless - oop's, sorry, I meant "GoCardless" make Volkswagen Insurance and UK Insurance Limited look like saints in comparison to GoCareless - look, I'm sorry, this is a bad habit of mine, I will try and call them "GoCardless" in the future.So, here we go: upon applying for an account, I will admittedly state from the outset that they wanted to ask some follow-up questions, which they have the right to do as a regulated financial services provider. However, ...