Gmelius Reviews in June 2026: User Ratings, Pros & Cons

Great tool for Gmail users, with a few quirks

What do you like best? Gmelius is a great tool for small businesses and entrepreneurs who are already integrated with the Gsuite eco-system. We switched from Zendesk to Gmelius for our business when we needed to add new agents as it made training them much easier. Anyone familiar with Gmail can pick up on how to manage tickets with Gmelius very quickly. It integrates well and means staff dont have to visit multiple sites to get their work done. What do you dislike? The chrome ...

Great tool, a game-changer in fact.

What do you like best? I am now able to set a sequence of emails so nothing gets forgotten about and I don't spend all day chasing for candidates’ and companies’ replies. Set the sequence and its all automated. Easy to use and the few times I've had to contact support for help I found them very attentive. All good! What do you dislike? Occasional freezes, so I need to refresh the page but this only happens once a fortnight. And maybe it's a Chrome issue and not Gmelius. It's hard ...

Great tool that works for teams to manage email

What do you like best? We love the ability to have centrally managed auto-responses that our team can manage and use as a team. Along with this the ability to track emails has helped with our ability to be more responsive to our client's needs. Overall Gmelius is a lightweight tool that helped us implement the elements of CRM that we needed to improve our customer service. What do you dislike? Not much, we don't use all the features and other than an occasional need to reload our ...

Great product we recommend

What do you like best? Boards! We initially wanted Kanban Boards for Gmail to keep organised and so many of the tools we found just weren't good enough or integrated as tightly with other services we also required. Gmelius had three or four of those services in one bundle. What do you dislike? Customer support could be more courteous Recommendations to others considering the product: If you are looking for a easy to use gmail integration that goes above and beyond Yesware, ...

Gmail, but more efficient

What do you like best? The feature I like best is the ability to assign emails to colleagues, and that then they appear in the "Mine" section. and you´re able to have a control of what´s still pending and what´s already done/closed. I also like to create sequences since that help you eliminate the hassle of repetitive tasks, and you can automate emails,, you know, that one email that you have to send every single day and it is the SAME. just automate it. What do you dislike? That ...

efficient and user friendly

What do you like best? Reliability and clean interface. Very easy to use. What do you dislike? I am yet to find any drawbacks. No major complaints. What problems are you solving with the product? What benefits have you realized? I use Gmelius for project management and staying on top od communication

An Amazing Google Add-on

What do you like best? This is truly a really awesome collaborative inbox app. As our company runs on Google, this apps works perfectly for our support department. What do you dislike? Gmelius sometimes feels like it slows down Gmail in general as some things take long to load. If only another user that has been added to an account can also assign emails instead only of the admin. Recommendations to others considering the product: It's an easy to use tool especially for a ...

Helpful tool for managing team workflow

What do you like best? Being able to assign tasks to colleagues and share information via notes alongside the email - no more forwarding long email chains! What do you dislike? takes a bit of getting used to at first and can be a bit confusing but the support team are really helpful and quick to respond via the chatbot. It is a shame not to be able to have different members of the group on different plans - not everyone needs the additional functionality so it has put us off ...

GMelius Rocks

What do you like best? Templates, rule based automation, email tracking, reminders at times of my choosing. What do you dislike? Nothing really, other than the fact that, when I click on a message I am tracking, the dashboard will falsely indicate my correspondent just openend the message. I have alerted GMelius to this possible issue but have not heard back. Recommendations to others considering the product: Give it a strong consideration; it has really worked out well for ...

Organized Inbox

What do you like best? I able to have an organized inbox, staying on top of warm leads, follow-up What do you dislike? there are still some bugs. I have trouble organizing the dates within a column. They seem to not stick or not actually go to the correct spot Recommendations to others considering the product: Can work really well if you need to collaborate with your team on email responses What problems are you solving with the product? What benefits have you realized? ...