GLPI Reviews in July 2026: User Ratings, Pros & Cons
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GLPI Reviews & Ratings
Spotsaas Editor’s POV
GLPI is a free, open-source IT asset and support ticket system built for organizations that want direct control over their infrastructure and data. Before shortlisting, verify that your team can manage the learning curve—the interface requires more configuration than commercial alternatives like Jira Service Management, and you'll need either internal IT ...Read more
GLPI pros and cons
Highly customizable open-source IT asset management and support ticket system with a strong supporting community.
Easy to use and customize, offering a complete ITSM solution.
Excellent graphical interface with easy handling and reporting features.
Provides project and contract management, automatic inventory, and deployment in multiple environments.
Newcomers may find the richness of features and customizations overwhelming without proper support.
Limited selection in the Marketplace may restrict access to advanced functionalities and connectors.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].