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9.8

SpotScore

GetResponse - Email Marketing Software

GetResponse Reviews in July 2026: User Ratings, Pros & Cons

Streamline your email marketing and see results.

4.2

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Starts from $15.58 / Month when Billed Yearly, also offers free forever plan

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GetResponse Reviews & Ratings

4.2

Very Good

Based on 1306 ratings & 1543 reviews

Are you using GetResponse?

Rating Distribution

Excellent

(765)

Very Good

(466)

Good

(49)

Poor

(26)

Terrible

(237)

Spotsaas Editor’s POV

GetResponse is an email marketing platform that has garnered mixed reviews over the past year, but its standout strengths cannot be overlooked. The platform is praised for its user-friendly interface, powerful marketing automation tools, and a wide array of features such as drag-and-drop landing page builders, customizable email templates, and API integrations, ...Read more

GetResponse pros and cons

  • Outstanding customer support with prompt and professional assistance during onboarding and troubleshooting.

  • User-friendly interface with effective tools for beginners and advanced users alike.

  • Versatile email marketing features including automation workflows, email templates, and landing pages.

  • Integration with APIs and other platforms, enhancing workflow and data synchronization.

  • Inconsistent email deliverability, particularly to Gmail domains, often requiring technical setups like DKIM/DMARC.

  • Strict account suspension policies for minor violations, with no refunds or detailed explanations.

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Showing 931-940 out of 1543

L

LANGLOIS

04/09/20

1 out of 5

J'ai perdu beaucoup de temps avec cette…

J'ai perdu beaucoup de temps avec cette application dont il manque de nombreuses fonctionnalités.Elle est trop compliquée à utiliser.Par ailleurs la résiliation prend effet immédiat et non à la fin de la période pour laquelle vous avez payé.Je déconseille fortement.

2

2020consumer1

04/03/20

1 out of 5

Scam! They are thieves!

I should have read the reviews before attempting to start service with this company. They scammed me out of $49 and refuse to issue a refund, I will be reporting them over to the FTC because i contacted support within minutes of noticing the mistake and asked for them to fix it. They cancelled the account within in minutes but refuse to issue me a refund! So basically im being billed for a service that i never used an that was marketed as a free trial. This is completely poor service! Never ...

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2

2020consumer1

04/03/20

1 out of 5

Scam! They are thieves!

I should have read the reviews before attempting to start service with this company. They scammed me out of $49 and refuse to issue a refund, I will be reporting them over to the FTC because i contacted support within minutes of noticing the mistake and asked for them to fix it. They cancelled the account within in minutes but refuse to issue me a refund! So basically im being billed for a service that i never used an that was marketed as a free trial. This is completely poor service! Never ...

Read more

AK

Ange Kat

03/22/20

1 out of 5

poor accountability, performance issues

trial with limited use; paid to use autofunnel - no results; time-consuming templates; sarcastic customer service, at times; limited access to FB and analytics transfer; poor email delivery; no accountability, no refund; basically thieves

AK

Ange Kat

03/22/20

1 out of 5

poor accountability, performance issues

trial with limited use; paid to use autofunnel - no results; time-consuming templates; sarcastic customer service, at times; limited access to FB and analytics transfer; poor email delivery; no accountability, no refund; basically thieves

PJ

Pamela Josifek

02/29/20

1 out of 5

I was signing up for the 30 day trial…

I was signing up for the 30 day trial and they charged my credit card for a full month. I immediately contacted customer service via chat and all she did was state that I chose to sign up instead of do the trial and I lost the benefit of the 30 day trial - which I did not. She proceeded to tell me they have a "no refund" policy. I then went to my account to stop any future transactions from being charged to my card - but the day you cancel is when you lose all access to the platform so not ...

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PJ

Pamela Josifek

02/29/20

1 out of 5

I was signing up for the 30 day trial…

I was signing up for the 30 day trial and they charged my credit card for a full month. I immediately contacted customer service via chat and all she did was state that I chose to sign up instead of do the trial and I lost the benefit of the 30 day trial - which I did not. She proceeded to tell me they have a "no refund" policy. I then went to my account to stop any future transactions from being charged to my card - but the day you cancel is when you lose all access to the platform so not ...

Read more

S

smh

02/18/20

1 out of 5

THIS COMPANY IS AWFUL

THIS COMPANY IS AWFUL! DON'T EVEN WASTE YOUR MONEY. WE USED THEM FOR ONE DAY, THEY DEACTIVATED OUR ACCOUNT CLAIMING WE "SOLD DRUGS" WHICH IS ABSOLUTELY FALSE AND RIDICULOUS. THEN SAID WE WOULDN'T BE GETTING A REFUND. THE PLATFORM ITSELF IS EXTREMELY DIFFICULT TO DESIGN IN. THE TEMPLATES ARE HORRIBLE AND THE END RESULT IS SO EXTREMELY BASIC, IT'S NOT WORTH THE STRUGGLE. DON'T SIGN UP! UNLESS YOU HAVE $100 TO WASTE AND 100 HOURS OF FRUSTRATION TO SPARE

S

smh

02/18/20

1 out of 5

THIS COMPANY IS AWFUL

THIS COMPANY IS AWFUL! DON'T EVEN WASTE YOUR MONEY. WE USED THEM FOR ONE DAY, THEY DEACTIVATED OUR ACCOUNT CLAIMING WE "SOLD DRUGS" WHICH IS ABSOLUTELY FALSE AND RIDICULOUS. THEN SAID WE WOULDN'T BE GETTING A REFUND. THE PLATFORM ITSELF IS EXTREMELY DIFFICULT TO DESIGN IN. THE TEMPLATES ARE HORRIBLE AND THE END RESULT IS SO EXTREMELY BASIC, IT'S NOT WORTH THE STRUGGLE. DON'T SIGN UP! UNLESS YOU HAVE $100 TO WASTE AND 100 HOURS OF FRUSTRATION TO SPARE

A

Albert

02/13/20

4 out of 5

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].