GetResponse Reviews in July 2026: User Ratings, Pros & Cons

"Great Customer Service & Automation Capabilities"

What do you like best? We've used GetReponse for some time now, and the customer service has always been great. Our Account Manager Jowita, is always on hand to help with any queries or questions we have, and will always provide detailed advice. We've been able to build an in-house analytics system that plugs into GetResponse and collects data via API. The system flags when emails drop in performance and will send us alerts so we can jump on them quickly. We've also been able to easily set ...

"Easy email content editing with GetResponse"

What do you like best? I like that GetResponse has the most intuitive email (newsletter) editing platform. It's so flexible. It's easy to drag and drop, but still create templates for future use. What do you dislike? Coding in certain things can be difficult (superscript or anchors). Recommendations to others considering the product: It's always difficult to select a marketing software. It's often weighing pros/cons and prioritizing needs. GetResponse provides far more facets than many ...

"Great Customer Service & Automation Capabilities"

What do you like best about GetResponse? We've used GetReponse for some time now, and the customer service has always been great. Our Account Manager Jowita, is always on hand to help with any queries or questions we have, and will always provide detailed advice. We've been able to build an in-house analytics system that plugs into GetResponse and collects data via API. The system flags when emails drop in performance and will send us alerts so we can jump on them quickly. We've also been ...

"Very Powerful Platform, Great Features And Service"

What do you like best about GetResponse? Get Response is more than an autoresponder, it can really be used as as CRM. The powerfull feature allows for really deep segmentation, and we get very high open rates The customer service is really helpful and reactive I switched to GR from other vendors and I never looked back. What do you dislike about GetResponse? Changing sytems require a careful onboarding processs (cleaning your lists, warming up IPs, etc.) but this is true of every ...

"Very Powerful Platform, Great Features And Service"

What do you like best? Get Response is more than an autoresponder, it can really be used as as CRM. The powerfull feature allows for really deep segmentation, and we get very high open rates The customer service is really helpful and reactive I switched to GR from other vendors and I never looked back. What do you dislike? Changing sytems require a careful onboarding processs (cleaning your lists, warming up IPs, etc.) but this is true of every vendor. Recommendations to others considering ...

"Very Powerful Platform, Great Features And Service"

What do you like best? Get Response is more than an autoresponder, it can really be used as as CRM. The powerfull feature allows for really deep segmentation, and we get very high open rates The customer service is really helpful and reactive I switched to GR from other vendors and I never looked back. What do you dislike? Changing sytems require a careful onboarding processs (cleaning your lists, warming up IPs, etc.) but this is true of every vendor. Recommendations to others considering ...

"Great email marketing solution! Top notch customer support services!"

What do you like best? Not only is Get Response intuitive and user friendly, but they are also top professionals! Their customer support services are outstanding as well! Never had an issue that they couldn't solve. Every interaction I've had has proven to be productive and helpful. They've issued a personal Account Manager to us and she has proven to be absolutely amazing. I have very much appreciated their real time responses to my emails and requests. Our account manager has helped with ...

"Great email marketing solution! Top notch customer support services!"

What do you like best? Not only is Get Response intuitive and user friendly, but they are also top professionals! Their customer support services are outstanding as well! Never had an issue that they couldn't solve. Every interaction I've had has proven to be productive and helpful. They've issued a personal Account Manager to us and she has proven to be absolutely amazing. I have very much appreciated their real time responses to my emails and requests. Our account manager has helped with ...

"Great email marketing solution! Top notch customer support services!"

What do you like best about GetResponse? Not only is Get Response intuitive and user friendly, but they are also top professionals! Their customer support services are outstanding as well! Never had an issue that they couldn't solve. Every interaction I've had has proven to be productive and helpful. They've issued a personal Account Manager to us and she has proven to be absolutely amazing. I have very much appreciated their real time responses to my emails and requests. Our account ...

"An excellent product that continues to improve"

What do you like best? The whole platform is easy to use and quick to get to grips with. There are a lot of online resources and help centers to trouble shoot. Having the 24/7 live chat for support added to enterprise accounts is also very beneficial. The new Beta email editor is a huge step forward as there are now many features that were previously missing that can now be implemented with ease such as: social media icons, video and spacers. Having a comparison between desktop and mobile ...