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9.8

SpotScore

GetResponse - Email Marketing Software

GetResponse Reviews in July 2026: User Ratings, Pros & Cons

Streamline your email marketing and see results.

4.2

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Starts from $15.58 / Month when Billed Yearly, also offers free forever plan

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GetResponse Reviews & Ratings

4.2

Very Good

Based on 1306 ratings & 1543 reviews

Are you using GetResponse?

Rating Distribution

Excellent

(765)

Very Good

(466)

Good

(49)

Poor

(26)

Terrible

(237)

Spotsaas Editor’s POV

GetResponse is an email marketing platform that has garnered mixed reviews over the past year, but its standout strengths cannot be overlooked. The platform is praised for its user-friendly interface, powerful marketing automation tools, and a wide array of features such as drag-and-drop landing page builders, customizable email templates, and API integrations, ...Read more

GetResponse pros and cons

  • Outstanding customer support with prompt and professional assistance during onboarding and troubleshooting.

  • User-friendly interface with effective tools for beginners and advanced users alike.

  • Versatile email marketing features including automation workflows, email templates, and landing pages.

  • Integration with APIs and other platforms, enhancing workflow and data synchronization.

  • Inconsistent email deliverability, particularly to Gmail domains, often requiring technical setups like DKIM/DMARC.

  • Strict account suspension policies for minor violations, with no refunds or detailed explanations.

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Showing 681-690 out of 1543

AL

A Lovett

04/05/21

1 out of 5

I tried to cancel my account 2 months…

I tried to cancel my account 2 months ago, and they kept my account running. And now I owe for that back balance and are claiming I never canceled it. They purposely are misleading and not willing to budge on a balance of $30 USD they created. Would not recommend this platform for your business needs.

M

MARTIN

04/05/21

1 out of 5

simply NO !

simply NO ! Despite the outdated user interface and the very poor template collection I spent 2 days for setup of our funnels, autoresponders and email campaigns. Finaly I found out that THEY DON'T HANDLE TAXES ON THE WEBSHOP ! What funnel application would possibly have no tax handling ? DO YOU NOT PAY TAXES ON THE SUBSCRIPTION YOU ARE SELLING !? Remember that they are asking for 50 $ / month !! AVOID URGENTLY GetResponse !

VB

vp bionic

03/31/21

1 out of 5

Этот Сервис рассылок просто ужасный

Этот Сервис рассылок просто ужасный. Они дают вам вначале нормально пользоваться, потом начинают зажимать, блокировать ваши рассылки, удалять адреса (хотя с нормальной почты они доходят и клиенты отвечают). В итоге пересчитали тариф потому что 80% контактов удалили. естественно мы перестали пользоваться этим сервисом. По окончанию срока тарифа, автоматически списали оплату с карты (хотя Более чем месяц уже не было рассылок и не кто не использовал их сервис). Деньги не возвращают, мол сами ...

Read more

VB

vp bionic

03/31/21

1 out of 5

Этот Сервис рассылок просто ужасный

Этот Сервис рассылок просто ужасный. Они дают вам вначале нормально пользоваться, потом начинают зажимать, блокировать ваши рассылки, удалять адреса (хотя с нормальной почты они доходят и клиенты отвечают). В итоге пересчитали тариф потому что 80% контактов удалили. естественно мы перестали пользоваться этим сервисом. По окончанию срока тарифа, автоматически списали оплату с карты (хотя Более чем месяц уже не было рассылок и не кто не использовал их сервис). Деньги не возвращают, мол сами ...

Read more

BI

Barbara I

03/31/21

0 out of 5

"Horrible design tool"

What do you like best about GetResponse? You can send to a large list. The base plan includes 5000 names What do you dislike about GetResponse? The design interface for newsletters is cumbersome and assinine. I don't know who designed it, but I'd bet they've never had to use it. I noticed that the newsletter had my home address at the bottom because that is my billing address for my company. It took 45 minutes on chat tech support to change it to my business address!!! Why? Then there are ...

Read more

BI

Barbara I

03/31/21

4.2 out of 5

"Horrible design tool"

What do you like best? You can send to a large list. The base plan includes 5000 names What do you dislike? The design interface for newsletters is cumbersome and assinine. I don't know who designed it, but I'd bet they've never had to use it. I noticed that the newsletter had my home address at the bottom because that is my billing address for my company. It took 45 minutes on chat tech support to change it to my business address!!! Why? Then there are two different areas to connect a ...

Read more

PP

Phalynn P

03/31/21

4.2 out of 5

"All the functions you need"

What do you like best? My MailChimp and Constant relationships ended because I was searching for an integrated, yet easy way of doing business. I've since suggested it to consumers who have not had time, but need a professionally crafted form that accepts information easily and integrates it into a blog or website. What do you dislike? Using the service is cumbersome, it would be good if there was a way to examine various concepts of GR without it being dependent on it. It's difficult for ...

Read more

PP

Phalynn P

03/31/21

4.2 out of 5

"All the functions you need"

What do you like best? My MailChimp and Constant relationships ended because I was searching for an integrated, yet easy way of doing business. I've since suggested it to consumers who have not had time, but need a professionally crafted form that accepts information easily and integrates it into a blog or website. What do you dislike? Using the service is cumbersome, it would be good if there was a way to examine various concepts of GR without it being dependent on it. It's difficult for ...

Read more

BI

Barbara I

03/31/21

4.2 out of 5

"Horrible design tool"

What do you like best? You can send to a large list. The base plan includes 5000 names What do you dislike? The design interface for newsletters is cumbersome and assinine. I don't know who designed it, but I'd bet they've never had to use it. I noticed that the newsletter had my home address at the bottom because that is my billing address for my company. It took 45 minutes on chat tech support to change it to my business address!!! Why? Then there are two different areas to connect a ...

Read more

LJ

Lionel Johnson

03/30/21

5 out of 5

READ my Review Thoroughly!

I don't know if some of the reviews on this site is fake or not but GetResponse is the best email marketing software out there. I think some of these people be dragging it and be BIG CAP! I've been with GetResponse since 2018 and never had any problem at all! The customer service is some of the best I have ever had. They usually respond to me very swiftly. I honestly believe that the ones giving bad reviews most likely have no clue what they are doing. Also, everyone I have talked to ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].