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9.8

SpotScore

GetResponse - Email Marketing Software

GetResponse Reviews in July 2026: User Ratings, Pros & Cons

Streamline your email marketing and see results.

4.2

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Starts from $15.58 / Month when Billed Yearly, also offers free forever plan

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GetResponse Reviews & Ratings

4.2

Very Good

Based on 1306 ratings & 1543 reviews

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Rating Distribution

Excellent

(765)

Very Good

(466)

Good

(49)

Poor

(26)

Terrible

(237)

Spotsaas Editor’s POV

GetResponse is an email marketing platform that has garnered mixed reviews over the past year, but its standout strengths cannot be overlooked. The platform is praised for its user-friendly interface, powerful marketing automation tools, and a wide array of features such as drag-and-drop landing page builders, customizable email templates, and API integrations, ...Read more

GetResponse pros and cons

  • Outstanding customer support with prompt and professional assistance during onboarding and troubleshooting.

  • User-friendly interface with effective tools for beginners and advanced users alike.

  • Versatile email marketing features including automation workflows, email templates, and landing pages.

  • Integration with APIs and other platforms, enhancing workflow and data synchronization.

  • Inconsistent email deliverability, particularly to Gmail domains, often requiring technical setups like DKIM/DMARC.

  • Strict account suspension policies for minor violations, with no refunds or detailed explanations.

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Showing 291-300 out of 1543

MC

Marlene C

03/01/22

4.2 out of 5

"Excellent Platform"

What do you like best? How easy it is to design websites, email content, create e-mail campaigns and how the platform provides a one for all solution. What do you dislike? Nothing so far! I have been a user for several years now, and the platform has improved so much in the past year. Whatever I didn't like, it has been fixed. I'm very happy with the current services. What problems are you solving with the product? What benefits have you realized? E-mail marketing, website and landing pages ...

Read more

UI

User in Non-Profit Organization Management

03/01/22

4.2 out of 5

"User-friendly, analytical and cost-effective tool for engaging with various audiences"

What do you like best? Easily navigable layouts and post-dissemination analysis tools What do you dislike? The designs can be limiting and contact lists are tricky to navigate What problems are you solving with the product? What benefits have you realized? We have observed an increased engagement via our monthly newsletters and targetted emailers to retail donors. We also receive messages on the information shared.

CH

Conor H

03/01/22

4.2 out of 5

"Great all round platform, quick to launch sites and funnels"

What do you like best? websites funnels the help team - super helpful on all questions What do you dislike? nothing really. pricing was fair. value was superb. the speed to develop and lanuch a funnel, with built in markeing, was brilliant. What problems are you solving with the product? What benefits have you realized? market testing, offer testing. raising a website quickly.

RT

Richard T

03/01/22

4.2 out of 5

"Easy to use email software with fantastic support"

What do you like best? Getresponse is easy to get started with as they offer help videos and support to get you through the difficult first email campaign set up. I have tried a few of the leading email campaign companies including aweber, constant contact and mailchimp, getresponse was the easiest to set up your first campaign. What do you dislike? The main issue with getresponse is the cost for under a 1000 names. However if you are running successful campaigns then the cost probably ...

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MC

Mark C

03/01/22

4.2 out of 5

"Superb service and support from GetResponse"

What do you like best? GetResponse offers good features for a fair price. When there are problems they handle them very well and the support is excellent. What do you dislike? I have had occasional issues with new and beta features, which is to be expected. Again, complaints were dealt with by offering top quality support. What problems are you solving with the product? What benefits have you realized? GetResponse is helping us create an email marketing strategy and build contact lists from ...

Read more

CP

Clare P

03/01/22

4.2 out of 5

"Get Response Makes My Day!"

What do you like best? Easy to use. Flexible and full-function marketing tool. Friendly, knowledgeable support team. Great landing page builder What do you dislike? Could use more full-function automations like workflow. Has basic autoresponders. What problems are you solving with the product? What benefits have you realized? Lead generation and nurturing. Grown my list by 40% in the last 18 months.

DK

Dave K

03/01/22

4.2 out of 5

"THE best Email and autorespnder software out there!"

What do you like best? I love the ease of use with the emails and autoresponder , and lading pages...I appreciate the amazing support from chat when i need help, i have tried them all aweber, mail chimp the lot, and they just don't compare! Great stuff Getresponse! What do you dislike? hmmm not much really only that i would like to be able to duplicate my landing pages and down load them to send to my team members, apart from that I have everything i need :) What problems are you solving ...

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SF

Shelayne F

03/01/22

4.2 out of 5

"Until GetResponse, Autoresponders Used to Scare Me!"

What do you like best? It's easy to use and has wonderful support! What do you dislike? It's abit of a leaning curve for newbies. Recommendations to others considering the product: I highly recommend GetResponse. The customer support is fantastic. What problems are you solving with the product? What benefits have you realized? I've built a mailing list of over 1000 people!

MK

Meriah K

03/01/22

4.2 out of 5

"Best tech support I've seen"

What do you like best? Almost without fail I can rely on GR's tech support team to answer my questions speedily and with obvious expertise. This means so much to me that I've written about the importance of tech support in deciding on an email provider in my book for solopreneurs, "Life Force Marketing." I've tried several other companies and, among the reasons I left them to seek greener pastures was their shakey, slow, unknowledgable, or unfriendly tech support options. Instant CHAT is ...

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LM

Luis M

03/01/22

4.2 out of 5

"Worst experience with a software vendor I've had in my life"

What do you like best? The interface is easy to use, and it works pretty quickly. What do you dislike? - Deliverability is the worst of the market. - Support takes days to answer, and sometimes only if you insist several times. - They deleted your database contacts, saying that those addresses didn't exist, and I had to prove to them that they did. I can only imagine how many contacts they deleted without me noticing. - If you export your contacts and you have a decent size list, you'll ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].