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9.8

SpotScore

GetResponse - Email Marketing Software

GetResponse Reviews in August 2026: User Ratings, Pros & Cons

Streamline your email marketing and see results.

4.2

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Starts from $15.58 / Month when Billed Yearly, also offers free forever plan

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GetResponse Reviews & Ratings

4.2

Very Good

Based on 1306 ratings & 1543 reviews

Are you using GetResponse?

Rating Distribution

Excellent

(765)

Very Good

(466)

Good

(49)

Poor

(26)

Terrible

(237)

Spotsaas Editor’s POV

GetResponse is an email marketing platform that has garnered mixed reviews over the past year, but its standout strengths cannot be overlooked. The platform is praised for its user-friendly interface, powerful marketing automation tools, and a wide array of features such as drag-and-drop landing page builders, customizable email templates, and API integrations, ...Read more

GetResponse pros and cons

  • Outstanding customer support with prompt and professional assistance during onboarding and troubleshooting.

  • User-friendly interface with effective tools for beginners and advanced users alike.

  • Versatile email marketing features including automation workflows, email templates, and landing pages.

  • Integration with APIs and other platforms, enhancing workflow and data synchronization.

  • Inconsistent email deliverability, particularly to Gmail domains, often requiring technical setups like DKIM/DMARC.

  • Strict account suspension policies for minor violations, with no refunds or detailed explanations.

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Showing 1381-1390 out of 1543

JB

Justyna B

01/20/16

5 out of 5

"Great Autoresponder Service!"

What do you like best about GetResponse? Simple, easy to navigate dashboard. Easy to use and create emails. What do you dislike about GetResponse? There are problems with creating html messages. I'm not able to make breaks between paragraphs and style the email, how I want to. Recommendations to others considering GetResponse: Great service worth having as an autoresponder to operate your newsletter campaigns. Great options to create custom subscription forms. Highly recommended. What ...

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AU

Anonymous User

01/20/16

5 out of 5

"The best of the best...."

What do you like best about GetResponse? I have tried many email marketing/list building platforms. But I have to say Get Response is by far the very best of them all. They have the best price, many various features - but the best part I like is their 24/7 customer support online chat. Since I work during the day, I don't have time to call a normal customer service department which are usually only open during the day times. I have the assurance that no matter what time of day or night, I ...

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AU

Anonymous User

01/20/16

5 out of 5

"Awesome Service!"

What do you like best about GetResponse? Its intuitive and easy to use even for someone like me who is technically challenged. The customer support is also amazing! What do you dislike about GetResponse? I'd like easier integration and I'd like for the webforms offered with a horizontal layout. Recommendations to others considering GetResponse: Its a great service. I like it because it integrates easily with my website and with other programs like Leadpages. What problems is GetResponse ...

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AU

Anonymous User

01/20/16

5 out of 5

"My Get Response Experience "

What do you like best about GetResponse? The layout and how easy it is to navigate the site. The 24 hour online chat service is amazing! What do you dislike about GetResponse? Not being able to dig deep enough into the email analytics. The new web form system which is not HTML friendly and difficult to use. Recommendations to others considering GetResponse: Definitely yes for its ease of layout and support system. What problems is GetResponse solving and how is that benefiting you? Solving ...

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AU

Anonymous User

01/20/16

5 out of 5

"Is So easy to use and get results"

What do you like best about GetResponse? The easy newsletter creator and the survey feature is great too. So easy to crest professional looking newsletters. What do you dislike about GetResponse? Nothing I have found that I dislike. It is a great service. Recommendations to others considering GetResponse: If you are looking to update your email without cost a fortune this is a great option. What problems is GetResponse solving and how is that benefiting you? I now can set up autoresponders ...

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AU

Anonymous User

01/20/16

5 out of 5

"Get Response Is Great"

What do you like best about GetResponse? Simplicity is key- I have a lot of customers who are new to email marketing. GetResponse makes it easy for them to start their campaigns with just a few simple steps. What do you dislike about GetResponse? At first, I wasn't a fan of the forms setup, but after getting used to the new way, I'm finding it easier to navigate than the plain html. Recommendations to others considering GetResponse: I recommend it for anyone who is starting out in email ...

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AU

Anonymous User

01/20/16

5 out of 5

"GetResponse has helped improve our story telling and grow our following dramatically"

What do you like best about GetResponse? The email templates, auto response ease of design and use, and ability to create custom groups of subscribers for various campaigns. What do you dislike about GetResponse? That the media-image gallery defaults to the free image library instead of my personally uploaded images, when I am creating me emails. Recommendations to others considering GetResponse: After several years of experience with two previous services, GetResponse has been the best so ...

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AU

Anonymous User

01/20/16

5 out of 5

"GetResponse is a great service!"

What do you like best about GetResponse? I really like the easy to use web interface. The system is very easy to use and not confusing. e What do you dislike about GetResponse? Nothing really. Auto responder would be nice if it's easier to use Recommendations to others considering GetResponse: Try it out.. very good customer service What problems is GetResponse solving and how is that benefiting you? Email marketing, follow up email marketing

GF

Gmo F

01/20/16

5 out of 5

"I've used many like it...."

What do you like best about GetResponse? I love the GetResponse map view. Compared to other services like GR, I end up in the inbox of our agents as opposed to the junk or spam mail folder. What do you dislike about GetResponse? I wish the GR footer was more aesthetically pleasing. Recommendations to others considering GetResponse: If you want a mail service that works go with GR from a Communications Office in the Financial Industry. What problems is GetResponse solving and how is that ...

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JL

Jared L

01/20/16

5 out of 5

"GetResponse works for small business owners"

What do you like best about GetResponse? GetResponse is easy to use and simple to implement. Their system makes it simple for a small business owner to build a list, communicate effectively, and create sales opportunities. It's a great value for the features and support, and a good introduction to email marketing. What do you dislike about GetResponse? Integration into existing SaaS programs could be better and more diverse. Recommendations to others considering GetResponse: It won't get as ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].