GetResponse Reviews in August 2026: User Ratings, Pros & Cons

"Founder and CEO"

What do you like best about GetResponse? 1) Autoresponders - Time and action based 2) Create forms on the fly on our website 3) Create many different campaings 4) Excellent analytics 5) Scheduling of messages 24/7 What do you dislike about GetResponse? No enough newsletter and autoresponder templates Recommendations to others considering GetResponse: improve the visual effectiveness and capabilities of forms increase the type and diversity of templates What problems is GetResponse solving ...

"Fantastic email service"

What do you like best about GetResponse? The ease of creating professional looking emails. The mobile app has been fantastic in a pinch when I am away from the office What do you dislike about GetResponse? I would like more customization on the templates.. Other than that I haven't got any dislikes right now... What problems is GetResponse solving and how is that benefiting you? Getresponse really helps me communicate field conditions for each of or teams in a professional manner. Our ...

"I tell EVERYONE how great Get Response is!"

What do you like best about GetResponse? The number one reason I use and have stayed with Get Response for many years is their awesome Customer Service. 24 hours a day, no matter how small or big my question, I have access to professional who really know what they are doing and help me quickly. While there is great information available for me to learn, if I am in a crunch and just need to get something figured out fast, they are there. The large number of photos available to use in my ...

"Get Response Rocks!"

What do you like best about GetResponse? I like the layout and design of the GR interface. It's easy to use, even for the most technically challenged. Everything else just works, like it should! What do you dislike about GetResponse? The only thing I can think of would be the searching for contacts feature, it's not as simple as I would like, but it works once you figure it out. Recommendations to others considering GetResponse: Take advantage of the Automation capabilities and the AB ...

"Solid product/ above average customer service "

What do you like best about GetResponse? The product is basically easy to use The customer service is pretty good and responsive at answering questions. What do you dislike about GetResponse? Price points for entire suite of products. Should add metric for who reads what when What problems is GetResponse solving and how is that benefiting you? Email marketing/ greater responsiveness

"EZ and reliable"

What do you like best about GetResponse? being able to send a quick message from my phone app What do you dislike about GetResponse? i'm not crazy about the editing features of the newsletters Recommendations to others considering GetResponse: Get the phone app What problems is GetResponse solving and how is that benefiting you? communicating with members has become quick and easy.

"Easy to use, less bounced emails."

What do you like best about GetResponse? Easy to use and to train other employees. We have also found we receive less email bounce backs/blocks. What do you dislike about GetResponse? Pasting errors sometimes occur and items move easily. Test email does not always look the same as on screen when working and hard to fix to appear the same. What problems is GetResponse solving and how is that benefiting you? Communicating to membership groups with various types of campaigns.

"Over two years of great service. Love the perfect timing!"

What do you like best about GetResponse? I have been using get response for over two years. I really like the perfect timing feature that gets the email to the customer when they are most likely to open it. The ptice was good for our company. We were just getting into email marketing and the previous system we used was harder to set up and get going. What do you dislike about GetResponse? There could be some improvement with the flexibility of the templates for the positioning of the text ...

"Best Way to Send Email To Clients, Easy to Use"

What do you like best about GetResponse? The ease of use is time saving and all of our contacts are in one place to use again with follow up. What do you dislike about GetResponse? Nothing to dislike, this program is very easy to use. Recommendations to others considering GetResponse: Try the free trial and I think you will want to use it. What problems is GetResponse solving and how is that benefiting you? Reaching out to prospective buyer of our products. We get a 35% open rate.

"Easy to Use! Fair Pricing!"

What do you like best about GetResponse? I'm still new to auto responders but I found GetResponse the easiest to use as compared to a few others. I like the extra features of landing pages, and it's easy to set rules. What do you dislike about GetResponse? I wish the opt-in forms were mobile-responsive. Recommendations to others considering GetResponse: Try it on a trial basis and form your own opinions. What problems is GetResponse solving and how is that benefiting you? It allows me to ...