GetResponse Reviews in July 2026: User Ratings, Pros & Cons

"Terrible customer service, clunky interface"

What do you like best about GetResponse? Not much. I'm soon leaving for Constant Contact. For the sake of contributing something, I'll say that the drag-n-drop feature is decent, when it works. The HTML bunches into one unintelligible blob, so unless I build it from scratch to begin with, there's no hope of making minor tweaks or edits. Also, using the HTML editor breaks the drag-n-drop feature, so it's hopeless anyway. What do you dislike about GetResponse? The customer service (both phone ...

"Get Response Review"

What do you like best about GetResponse? I have been using Get Response to manage my email list for several years now. I enjoy the customer support both one on one and via chat. It's a great product and I would recommend it to others, particularly if you are just starting out in a new business. What do you dislike about GetResponse? There are times when the support and I don't click, but we eventually work things out. Recommendations to others considering GetResponse: I would recommend ...

"All you require for your email marketing needs."

What do you like best about GetResponse? It is easy to use, and functions properly. I have no issues at all. The delivery of emails is good. The RSS Feed works properly, and I like the spamscore calculator. I have been able to get the majority of my emails down to a spamscore of zero. Also, The live chat support team is very fast and responsive. What do you dislike about GetResponse? I literally can't think of anything. It does what I need it to, and it works well. What problems is ...

"With help simple to use, great cutomer service"

What do you like best about GetResponse? I'm very non techie but with the help of your great customer service agents I was able to use the auto-responder program to send out information to my list. Really great customer service is important and GR has that. What do you dislike about GetResponse? It would be great if you had some way that I could learn how to use the different aspects of GR without having to rely on customer service help. I didn't find the site easy to use. It's not very ...

"get response review"

What do you like best about GetResponse? the easy to use templates for building out newsletters What do you dislike about GetResponse? not having the ability to put videos on an email Recommendations to others considering GetResponse: great product and easy to use What problems is GetResponse solving and how is that benefiting you? i send out 1 newsletter per week to our client base

"Easy to work with."

What do you like best about GetResponse? GetResponse is easy to work with and has nice reporting features. What do you dislike about GetResponse? I wish you could add a cc: or bcc: to an email campaign. What problems is GetResponse solving and how is that benefiting you? We are contacting current clients asking them to visit various links and provide feed back.

"Get Response Review"

What do you like best about GetResponse? I have been using Get Response to manage my email list for several years now. I enjoy the customer support both one on one and via chat. It's a great product and I would recommend it to others, particularly if you are just starting out in a new business. What do you dislike about GetResponse? There are times when the support and I don't click, but we eventually work things out. Recommendations to others considering GetResponse: I would recommend ...

"#1 Solution for Email Marketing"

What do you like best about GetResponse? I like GetResponse's email creator and autoresponders most. What do you dislike about GetResponse? I haven't found anything that I dislike about GetResponse. What problems is GetResponse solving and how is that benefiting you? GR makes email marketing insanely easy. I can connect with my readers easily.

"Best Email Marketing Software for Growing Entrepreneurs"

What do you like best about GetResponse? I like the simplicity of the autoresponder sequences and the AMAZING customer support. You guys are so fast at responding to my questions and always have the right answer. Seriously, without a doubt the BEST part about what you do is having a customer support team ready and willing to answer my questions. It make all the difference for me when choosing an email support platform. What do you dislike about GetResponse? Hmmmmm, I would stay that the ...

"Get Response has the tools we need for our online retail business"

What do you like best about GetResponse? I like the different forms and tools that Get Response has. Especially the Autoresponders, email pop ups, and the exit popup. These help us to gather new clients and retain current clients. I like that I am able to schedule when the emails go out - that way I can setup several emails and schedule them throughout the month. What do you dislike about GetResponse? The ability to work within and change the layouts is a bit clunky at times. The exit popup ...