GetResponse Reviews in July 2026: User Ratings, Pros & Cons

"Easy to use for Basics - Difficult to use for Advanced Digital Marketing"

What do you like best about GetResponse? Running through most of the basics of creating a simple email, workflow, form, or other basics of email marketing are easy. What do you dislike about GetResponse? The challenge of using GetResponse comes with advanced digital marketing techniques like segmentation, special triggers for workflows, reporting, and form integrations (if not wanting to host one of theirs on their site. Google Ads would always say their JS coded form on the site was ...

Lists rejected, account deactivated, no refund possible

We signed with GetResponse at the beginning of the year for a full year, looking for something more robust than what we were previously using. I enjoyed the layout of their autoresponders, and after playing around in the free version, we decided it could be a good fit for us. Signed in January and experienced some problems off the bat (but I'm patient and I understand launching takes some time... no problems). We imported all of our contacts - several thousand - and our lists were rejected. ...

"Quick to respond and always willing to help"

What do you like best about GetResponse? It is an easy platform to use and it is constantly changing and evolving so the interface looks good and fresh. Lots of templates to choose from and it is just as easy to start a new template from scratch. Very user-friendly. What do you dislike about GetResponse? Unable to think of anything that is not suitable with it Recommendations to others considering GetResponse: Very user-friendly, support is excelent What problems is GetResponse solving and ...

"Quick to respond and always willing to help"

What do you like best about GetResponse? It is an easy platform to use and it is constantly changing and evolving so the interface looks good and fresh. Lots of templates to choose from and it is just as easy to start a new template from scratch. Very user-friendly. What do you dislike about GetResponse? Unable to think of anything that is not suitable with it Recommendations to others considering GetResponse: Very user-friendly, support is excelent What problems is GetResponse solving and ...

"Reliable newsletter email marketing service"

What do you like best about GetResponse? I have recommend Getresponse because first of all, the communication with the about service and product was very good. I have demand and requirement for the newsletter service and the company listens and suggested the best way to approach the goal. So before sign the contract, we had several discussion and online conference call for discussing. It was very helpful for understanding about the interface and the detail of the service. Most of all, the ...

"Easy to use and manage CRM and marketing tool from Europe to Europeans"

What do you like best about GetResponse? It is a tool that have a lot of templates ready to be used and the real-time analytics is addicting to watch. The custom forms are also very handy. What do you dislike about GetResponse? The newsletter editor is a bit clunky, It is dificult to customize even using the html editor. Regarding the forms. the custom fields if we have too many it become a mess, could be use to have some form of tagging or categorization What problems is GetResponse ...

"An easy and professional way to send out emails"

What do you like best about GetResponse? The whole flow is really easy to follow. No html knowledge is required to execute an email campaign. Wide variety of email templates. Really competitive price. What do you dislike about GetResponse? That fact that Getresponse doesn't offer SMS and In app pop up solutions. It would be great to have everything under the same roof. What problems is GetResponse solving and how is that benefiting you? Reaching customers via email in a professional and ...

Cant do refund for not working product!

Wordpress plugin does not work, support does not help, paid money and cant get refund for not working product. Thanks a LOT!

"Stellar ... great customer service"

What do you like best about GetResponse? Email editor offers a great user experience. Customer service I experienced was "best ever!" What do you dislike about GetResponse? Very little! No product is perfect, but I'm hard pressed to think of something I actually disliked. Recommendations to others considering GetResponse: Consider them seriously ...they're great! What problems is GetResponse solving and how is that benefiting you? Get Response took much of the stress and frustration out of ...

"A great platform that unlocks powerful opportunities"

What do you like best about GetResponse? I have always found GetResponse to be a very robust email marketing platform. I find the platform easy to use and when I have had problems or queries, they have always been dealt with quickly and professionally. Having used other platforms in the past, GetResponse in my opinion is the best. What do you dislike about GetResponse? I would like to be able to export a list of bounced email addresses in order to ascertain whether a bounce issue is related ...