Gist Reviews in June 2026: User Ratings, Pros & Cons

"One of the most complete marketing systems around!!"

What do you like best about Gist? Gist helps keep the bulk of our marketing in one location and easy to work with WordPress to set up the system. One of the best features we like to use is the Chat Feature. The chat widget can be added very easily using the WordPress Plugin created by Gist. The feature connects to a whole host of other Gist features like the live chat to your website visitor and gaining feedback to your built-in Gist database of information. What do you dislike about ...

"GIST email marketing"

What do you like best about Gist? My questions and concerns quickly answered either immediately or within 2 business days. I was in the beta group so was able to acquire a lifetime license for one low cost. They are continually improving their product. It is an all in one product and right now is providing me with more features than I am currently using but inspires me to explore more ways I can reach my audience. What do you dislike about Gist? My biggest complaint is that as a lifetime ...

"Live Chat works!"

What do you like best about Gist? I like that if potential customers need help, they can chat with us in real-time. What do you dislike about Gist? Sometimes while I am logged in, my chat status goes inactive. Then I have to change my status to Away before I can change it back to Available. Recommendations to others considering Gist: I think Gist is another excellent tool to communicate with customers. It allows us to answers questions directly. Customers also can enter their email, so if ...

"Easy to get into"

What do you like best about Gist? The connected features and automation on so many levels. It allows you to create any kind of communication strategy and implement those in a really easy way. What do you dislike about Gist? I'd say the most important part is to know what you want to do with your own data and communication, and in most cases, Gist is more than capable to handle it. Recommendations to others considering Gist: Plan a bit ahead and just give it a try. What problems is Gist ...

"Super easy and great free trial!"

What do you like best about Gist? It integrates so easily with my site, and testing it out as a trial was so valuable. What do you dislike about Gist? The top-end premium pricing is a bit much, but I guess it's low for big businesses. What problems is Gist solving and how is that benefiting you? Customer inquiries. Getting notifications on my phone and laptop means I can help technical queries be solved faster.

"Gist helps us convert leads!"

What do you like best about Gist? Gist is a powerful suite of business management features. I especially love the integrated chat on our website and how Gist helps me track and follow up with leads! What do you dislike about Gist? I don't fully utilize all the power of Gist, but even so, it is super valuable to me with only the subset of functionality I'm using. What problems is Gist solving and how is that benefiting you? Gist helps me convert leads to clients.

Great Support and Good Pace of Development

I'm really surprised to see the negative reviews for Gist (formerly ConvertFox). I've had many interactions with their support team, on their live chat, and they are always friendly, helpful and willing to listen to new ideas and to help solve any issues.Over the time I have had Gist, there has been a steady stream of improvements. It's not lightspeed, but it is consistent. The product has come on leaps and bounds since the ConvertFox days and continues to improve. Yes, there are still ...

"Limited features, awesome support from owner"

What do you like best about Gist? The support, because the owner himself attended to my concern immediately. What do you dislike about Gist? The product itself because there are features that are needed but aren't available. What problems is Gist solving and how is that benefiting you? We use Gist for Live Chat, support messages and sales.

"Excellent tool with fabulous support"

What do you like best about Gist? Creating an automated machine that captures, warms and sells to my site visitors and prospects. What do you dislike about Gist? There is a bit of a learning curve and building anything worthwhile requires a time investment. Recommendations to others considering Gist: Very worthwhile product. Highly recommend it for automating your lead capture, nurture and sales process. What problems is Gist solving and how is that benefiting you? Turning visitors to our ...

"Great messenger, full email marketing"

What do you like best about Gist? Gist's messenger is especially powerful and I love that I can embed it on not only my website, but other subdomains on my site. Makes it so my visitors can get ahold of me on the fly--and I get notifications by email and on my phone. I can also set up automations so the bot asks questions to try and help the visitor before they need human interaction. Really nice! I also like that Gist has full email marketing--automations, tags, etc. What do you dislike ...