Gist Reviews in June 2026: User Ratings, Pros & Cons

"Gist Review"

What do you like best about Gist? I like that they have a free option give you the ability to decide if yo nne dit What do you dislike about Gist? I am not fully aware of all features that are offered. I salos wish I could downlads an application to use the produce and not have to be a on a web browser. Recommendations to others considering Gist: It is an excellent free option to see if the chatbot is worth it for your company and then buy the buy-up plan, What problems is Gist solving and ...

"Good choice of service, absolutely has potential to grow and give more options to operate"

What do you like best about Gist? For sure the Live Chat, Knowledge Base, Scheduling the meeting, Email Marketing and the UI of the Live Chat is amazing. The Dashboard is so easy to use. I also do like that Gist is always bringing new features to the platform and I really don't regret my purchase. What do you dislike about Gist? Absolutely nothing. They are working very hard to bring new features and I'm in love with it. Recommendations to others considering Gist: I've joined Gist before ...

Terrible Experience.

Terrible. They have no ethics when it comes to billing practices, once you add a payment method they will change your plan as per their convenience and drain your account.

"The Chat Bubble Feature Is Amazing. Improved customer relations and increased sales."

What do you like best about Gist? I love the chat bubble feature the most. It's an invaluable tool for my business, because it enables me to give great personalised customer service, by connecting with my website visitors in real-time. It allows me to understand why they came to my site, what the most popular articles they are searching for on my site, and it helps me to nurture them, build a relationship with them, and get them to subscribe to my social media and buy my products. What do ...

"A very good intercom alternative"

What do you like best about Gist? I guess it offers a lot of features related to marketing and customer support. The automation triggers are awesome What do you dislike about Gist? There is nothing much to dislike, I like the product overall. What problems is Gist solving and how is that benefiting you? I am using it mainly for website visitor chat. Plus I am also using it for email marketing.

"Best price - value"

What do you like best about Gist? Best price - value good support, and functionalities What do you dislike about Gist? I miss more complete report and analitycs What problems is Gist solving and how is that benefiting you? CRM

"Really a whole productivity tool"

What do you like best about Gist? All the integration of email marketing and live chat. What do you dislike about Gist? The prices especially for small companies which are starting with a low budget. What problems is Gist solving and how is that benefiting you? The customer service experience is improving.

"Make the switch - you'll get the Gist ot it quickly"

What do you like best about Gist? The UI and UX of Gist makes it one of the better helpdesk platforms I've used. I've found that there is usually a trade-off or compromise when it comes to features and ease of use, but Gist marries the two wonderfully. It integrates wonderfully with the rest of my stack and is extremely easy to deploy to sites. There are a ton of great features backed by a great support team. What do you dislike about Gist? The only thing I dislike is that without spending ...

"Good livechat and marketing software"

What do you like best about Gist? Gist is a good for our sales department with its email marketing tools, workflows and more. It is also our main support service thanks to its chat, meetings and more. What do you dislike about Gist? They don't have a good support service; they reply every 24 hours or more, which I think is too much for a live chat service. On the other hand, they restrict functions without previously notifying the client and without providing any detail about the incident. ...

"The all in one sales and customer service tool you'll ever need"

What do you like best about Gist? How easy it is to start, and use. I didn't know how much a website chat was needed, I've closed so many sales using GIST. What do you dislike about Gist? I love it. This is the perfect tool, everything you need is included: chat, calendar, crm, marketing, chat bots, just to mention a few. What problems is Gist solving and how is that benefiting you? Going through all the Marketing Funnel, from Sales, Customer Services, Automation, Email Marketing.