Gist Reviews in June 2026: User Ratings, Pros & Cons

"The all-in one Customer Service solution"

What do you like best about Gist? Gist is evolving by every day and new features are added not because it counts but instead these features are well researched and spoke about by the community. I am very impressed and satisfied so far. What do you dislike about Gist? So far I haven't found anything that I dislike. What problems is Gist solving and how is that benefiting you? Being able to communicate with all my leads under one umbrella is an absolute pleasure. Email automations and ...

"Super Happy with Gist"

What do you like best? Easy to integrate and use, Gist makes it easy for all our staff to use What do you dislike? Initially, a lack of integration with other software but this is constantly changing and new additions being added Recommendations to others considering the product: Great software and constantly adding more integrations What problems are you solving with the product? What benefits have you realized? Easy interaction with customers, higher conversion rates and improved customer ...

"Awesome - Everything we needed"

What do you like best about Gist? Love the chat feature. Everything works well, notifications are reliable, works great! What do you dislike about Gist? Can't really say I dislike anything... We've yet to implement some of their other tools (outside of chat), & can't wait to do so! Recommendations to others considering Gist: Their chat tool is flawless! What problems is Gist solving and how is that benefiting you? We've used the webchat feature to streamline our inbound marketing & answer ...

"Great product with amazing features that continue to develop!"

What do you like best about Gist? I love how easy and quick it is to use. There's a lot of great functionality aswell What do you dislike about Gist? There was a brief learning curve to implmenting the automation but they've seemed to work out the kinks. Recommendations to others considering Gist: It's a great product that helps streamline customer communication. I'd recommend it and have recommended it to a lot of my clients. What problems is Gist solving and how is that benefiting ...

"The best live chat software for the money. "

What do you like best? Live Chat Email Drip Campaigns Automation for a low monthly price? No Brainer What do you dislike? Does not have templates for email. Wish they have a service where a professional could set up the chat bot. What problems are you solving with the product? What benefits have you realized? Connecting with clients more easily through live chat and email.

"All in one marketing solution with revolutionary features!"

What do you like best about Gist? Love the wide variety of tools in the app that helps my business in many ways. Love the chat feature, bots, marketing automation and booking meetings the most! What do you dislike about Gist? I wish we could choose a custom icon for chat widget as well as to have a visual builder for chatbots. Recommendations to others considering Gist: Try it out and see how this one app can replace many others you use and save you money and time. What problems is Gist ...

"Awesome software! "

What do you like best about Gist? Gist makes it super easy for my website visitors to chat with my team live and their mobile app is perfect for connecting on the go! What do you dislike about Gist? There aren't any negatives that I've come across yet. Gist works perfectly for what we use it for. What problems is Gist solving and how is that benefiting you? Gist allows my website visitors to get on demand information, from a live person right when they're looking for it. That's 10X better ...

"phenomenal customer support!"

What do you like best about Gist? There are a lot of different ways to do things. I love how I can tag users based on their actions and send out an email blast or even a drip campaign to only people with a specific tag What do you dislike about Gist? It is hard to know where to start because there is so much to it and as far as I can tell there isn't a "getting started guide" to help new people who may be overwhelmed. Recommendations to others considering Gist: They have a ton of ...

Looks good

I don't work for Gist. I bought 2 LTDs for ConvertFox on AppSumo and redeemed them for CF, and forgot about it. Now when they're Gist, I contacted their live chat and they helped me get back in. I haven't actually used it, but so far their interface loads fast, looks great, and my LTD plus unlimited automations actually works. So I'll give them the 4 stars to be fair.

"Simply amazing!"

What do you like best about Gist? All in one platform to manage and convert your prospects. My favourite feature is the ability to TAG prospects. What do you dislike about Gist? There is not yet the ability to easily create and customise forms, without the need for HTML or CSS. Recommendations to others considering Gist: First-class support and easy to use platform for non-techie. What problems is Gist solving and how is that benefiting you? Gist has become the cornerstone of my customer ...