Gist Reviews in May 2025: User Ratings, Pros & Cons

"Super Happy with Gist"

What do you like best about Gist? Easy to integrate and use, Gist makes it easy for all our staff to use What do you dislike about Gist? Initially, a lack of integration with other software but this is constantly changing and new additions being added Recommendations to others considering Gist: Great software and constantly adding more integrations What problems is Gist solving and how is that benefiting you? Easy interaction with customers, higher conversion rates and improved customer service

"Gist - Easy to Get..."

What do you like best about Gist? Gist allows different messages for different pages of my site. What do you dislike about Gist? The Gist Smartphone App whilst displaying a numeric Notification does not Sound an audible alarm and enquiries are often missed. An option to select a notification sound would be useful. What problems is Gist solving and how is that benefiting you? n/a

"The all-in one Customer Service solution"

What do you like best? Gist is evolving by every day and new features are added not because it counts but instead these features are well researched and spoke about by the community. I am very impressed and satisfied so far. What do you dislike? So far I haven't found anything that I dislike. What problems are you solving with the product? What benefits have you realized? Being able to communicate with all my leads under one umbrella is an absolute pleasure. Email automations and behavioral ...

"Great product with amazing features that continue to develop!"

What do you like best? I love how easy and quick it is to use. There's a lot of great functionality aswell What do you dislike? There was a brief learning curve to implmenting the automation but they've seemed to work out the kinks. Recommendations to others considering the product: It's a great product that helps streamline customer communication. I'd recommend it and have recommended it to a lot of my clients. What problems are you solving with the product? What benefits have you ...

"A must have tool for marketing automation"

What do you like best about Gist? We started to use Gist a couple years ago, when they used to be called ConvertFox. When they started the tool it was possible to notice some hiccups, but team started to upgrade it, and release a lot of new features. Today, Gist is a super powerful tool, with things like: - email automation, - knowledge base, - bots, - site automation - Powerful automations based on visitor action, - broadcasts, drip campaigns, behavioral email marketing and way more. The ...

"Ready For Marketing Prime Time"

What do you like best about Gist? Love the updated interface and ease of installing on wordpress with the plugin. It's got everything. I was skeptical that one program could provide so much (email, website/social chat integration, marketing, forms integrations, workflows, calendaring, bots) AND do it without causing heartburn or with missing features. As a founding user, it was first called ConvertFox. When I signed up, I was excited, but found that the tool was really in Alpha status. I've ...

"phenomenal customer support!"

What do you like best about Gist? There are a lot of different ways to do things. I love how I can tag users based on their actions and send out an email blast or even a drip campaign to only people with a specific tag What do you dislike about Gist? It is hard to know where to start because there is so much to it and as far as I can tell there isn't a "getting started guide" to help new people who may be overwhelmed. Recommendations to others considering Gist: They have a ton of ...

"Awesome software! "

What do you like best about Gist? Gist makes it super easy for my website visitors to chat with my team live and their mobile app is perfect for connecting on the go! What do you dislike about Gist? There aren't any negatives that I've come across yet. Gist works perfectly for what we use it for. What problems is Gist solving and how is that benefiting you? Gist allows my website visitors to get on demand information, from a live person right when they're looking for it. That's 10X better ...

Looks good

I don't work for Gist. I bought 2 LTDs for ConvertFox on AppSumo and redeemed them for CF, and forgot about it. Now when they're Gist, I contacted their live chat and they helped me get back in. I haven't actually used it, but so far their interface loads fast, looks great, and my LTD plus unlimited automations actually works. So I'll give them the 4 stars to be fair.

"Simply amazing!"

What do you like best about Gist? All in one platform to manage and convert your prospects. My favourite feature is the ability to TAG prospects. What do you dislike about Gist? There is not yet the ability to easily create and customise forms, without the need for HTML or CSS. Recommendations to others considering Gist: First-class support and easy to use platform for non-techie. What problems is Gist solving and how is that benefiting you? Gist has become the cornerstone of my customer ...