Gist Reviews in May 2025: User Ratings, Pros & Cons

"Your all in one business solution"

What do you like best about Gist? Gist has come a long way. From simple email and live chat to full fledged email automation, chat bots and knowledge-base. We've been using Gist for quite some time now—and all though there were bumps in the road—we're still sticking around because we believe in the product and founder. What do you dislike about Gist? There aren't many design customisation options for the knowledge base. And the main dashboard is sometimes slow. What problems is Gist solving ...

"Easy to use and I like it. :)"

What do you like best about Gist? I really like Gist Chat. It is modern and easy to use. What do you dislike about Gist? I really need Knowledge Base in Chat, but now it is not working. What problems is Gist solving and how is that benefiting you? All marketing platform in one.

Shady business called GIST, formerly ConvertFox

Scammy. paid for the lifetime codes...didnt get access. even after redeem. changed to GIST conveniently ignored support emails. its been since 2017...not a single reply.

"Awesome - Everything we needed"

What do you like best about Gist? Love the chat feature. Everything works well, notifications are reliable, works great! What do you dislike about Gist? Can't really say I dislike anything... We've yet to implement some of their other tools (outside of chat), & can't wait to do so! Recommendations to others considering Gist: Their chat tool is flawless! What problems is Gist solving and how is that benefiting you? We've used the webchat feature to streamline our inbound marketing & answer ...

"The best live chat software for the money. "

What do you like best about Gist? Live Chat Email Drip Campaigns Automation for a low monthly price? No Brainer What do you dislike about Gist? Does not have templates for email. Wish they have a service where a professional could set up the chat bot. What problems is Gist solving and how is that benefiting you? Connecting with clients more easily through live chat and email.

"All in one marketing solution with revolutionary features!"

What do you like best about Gist? Love the wide variety of tools in the app that helps my business in many ways. Love the chat feature, bots, marketing automation and booking meetings the most! What do you dislike about Gist? I wish we could choose a custom icon for chat widget as well as to have a visual builder for chatbots. Recommendations to others considering Gist: Try it out and see how this one app can replace many others you use and save you money and time. What problems is Gist ...

"Great product with amazing features that continue to develop!"

What do you like best about Gist? I love how easy and quick it is to use. There's a lot of great functionality aswell What do you dislike about Gist? There was a brief learning curve to implmenting the automation but they've seemed to work out the kinks. Recommendations to others considering Gist: It's a great product that helps streamline customer communication. I'd recommend it and have recommended it to a lot of my clients. What problems is Gist solving and how is that benefiting ...

"The best live chat software for the money. "

What do you like best? Live Chat Email Drip Campaigns Automation for a low monthly price? No Brainer What do you dislike? Does not have templates for email. Wish they have a service where a professional could set up the chat bot. What problems are you solving with the product? What benefits have you realized? Connecting with clients more easily through live chat and email.

"Super Happy with Gist"

What do you like best about Gist? Easy to integrate and use, Gist makes it easy for all our staff to use What do you dislike about Gist? Initially, a lack of integration with other software but this is constantly changing and new additions being added Recommendations to others considering Gist: Great software and constantly adding more integrations What problems is Gist solving and how is that benefiting you? Easy interaction with customers, higher conversion rates and improved customer service

"The all-in one Customer Service solution"

What do you like best about Gist? Gist is evolving by every day and new features are added not because it counts but instead these features are well researched and spoke about by the community. I am very impressed and satisfied so far. What do you dislike about Gist? So far I haven't found anything that I dislike. What problems is Gist solving and how is that benefiting you? Being able to communicate with all my leads under one umbrella is an absolute pleasure. Email automations and ...