Gist Reviews in June 2026: User Ratings, Pros & Cons

"Gist is a good all-in-one customer engagement solution"

What do you like best about Gist? I very much like how the conversations with website visitors are in a very user-friendly type of chat interface like I'm used to from social media, while still having the power to tag teammates, assign tasks, and add details on the contact. I also like that it can handle requests that come in via email and Facebook Messenger in addition to our on-site chat widget. What do you dislike about Gist? I noticed that requests coming in via email do not always ...

Shady business called GIST, formerly ConvertFox

Scammy. paid for the lifetime codes...didnt get access. even after redeem. changed to GIST conveniently ignored support emails. its been since 2017...not a single reply.

"Gist is a complete end-to-end solution for B2B sales and marketing."

What do you like best about Gist? The best part of Gist is it allows me to segment and target different messages to different users based on the actions they take on my website through email, or in my case live chat. Their segmentation and automation capabilities provides endless possibilities. Additionally, their integration with Zapier means I can connect all aspects of my marketing stack with Gist. What do you dislike about Gist? Gist does take some time to setup and implement - so it's ...

"The all-in one Customer Service solution"

What do you like best? Gist is evolving by every day and new features are added not because it counts but instead these features are well researched and spoke about by the community. I am very impressed and satisfied so far. What do you dislike? So far I haven't found anything that I dislike. What problems are you solving with the product? What benefits have you realized? Being able to communicate with all my leads under one umbrella is an absolute pleasure. Email automations and behavioral ...

"Great product with amazing features that continue to develop!"

What do you like best? I love how easy and quick it is to use. There's a lot of great functionality aswell What do you dislike? There was a brief learning curve to implmenting the automation but they've seemed to work out the kinks. Recommendations to others considering the product: It's a great product that helps streamline customer communication. I'd recommend it and have recommended it to a lot of my clients. What problems are you solving with the product? What benefits have you ...

"Ready For Marketing Prime Time"

What do you like best about Gist? Love the updated interface and ease of installing on wordpress with the plugin. It's got everything. I was skeptical that one program could provide so much (email, website/social chat integration, marketing, forms integrations, workflows, calendaring, bots) AND do it without causing heartburn or with missing features. As a founding user, it was first called ConvertFox. When I signed up, I was excited, but found that the tool was really in Alpha status. I've ...

"The best live chat software for the money. "

What do you like best about Gist? Live Chat Email Drip Campaigns Automation for a low monthly price? No Brainer What do you dislike about Gist? Does not have templates for email. Wish they have a service where a professional could set up the chat bot. What problems is Gist solving and how is that benefiting you? Connecting with clients more easily through live chat and email.

"Gist - Easy to Get..."

What do you like best about Gist? Gist allows different messages for different pages of my site. What do you dislike about Gist? The Gist Smartphone App whilst displaying a numeric Notification does not Sound an audible alarm and enquiries are often missed. An option to select a notification sound would be useful. What problems is Gist solving and how is that benefiting you? n/a

"Super Happy with Gist"

What do you like best about Gist? Easy to integrate and use, Gist makes it easy for all our staff to use What do you dislike about Gist? Initially, a lack of integration with other software but this is constantly changing and new additions being added Recommendations to others considering Gist: Great software and constantly adding more integrations What problems is Gist solving and how is that benefiting you? Easy interaction with customers, higher conversion rates and improved customer service

"A must have tool for marketing automation"

What do you like best about Gist? We started to use Gist a couple years ago, when they used to be called ConvertFox. When they started the tool it was possible to notice some hiccups, but team started to upgrade it, and release a lot of new features. Today, Gist is a super powerful tool, with things like: - email automation, - knowledge base, - bots, - site automation - Powerful automations based on visitor action, - broadcasts, drip campaigns, behavioral email marketing and way more. The ...