Gist Reviews in May 2025: User Ratings, Pros & Cons

"Great tool for managing your customers and business."

What do you like best about Gist? Gist allows me to organize my users and talk to them anytime. It makes it so easy to be in touch with my user base through various methods like live chat, email marketing, broadcast emails, campaigns etc. What do you dislike about Gist? There is nothing in particular that I dislike about Gist. There is always a scope of improvement in any tool and I hope they continue to fine tune it further through regular updates. Recommendations to others considering ...

"Non Stop Innovation!"

What do you like best about Gist? Gist is likely to be the one stop solution to manage your active online business and converting visitors to customers by using all the keep growing features of complete CRM. What do you dislike about Gist? Due to the growing features, we need to always find time catching up with the new learning curve. This is actually a good thing if we can spare some times to go deeper in it. What problems is Gist solving and how is that benefiting you? Catching all ...

"Non Stop Innovation!"

What do you like best? Gist is likely to be the one stop solution to manage your active online business and converting visitors to customers by using all the keep growing features of complete CRM. What do you dislike? Due to the growing features, we need to always find time catching up with the new learning curve. This is actually a good thing if we can spare some times to go deeper in it. What problems are you solving with the product? What benefits have you realized? Catching all ...

"Getting the Gist of Gist"

What do you like best about Gist? I'd compare Gist to Intercom. It's a platform for managing your customer contacts and your communications with them. You can field inquiries for onsite chat, Facebook Messenger, and Twitter Direct Messages in a single location. Gist aggregates all your support channels. We use Gist for managing support and for communicating with property owners. I've not once experienced and outage. It always performs quickly. There's an iOS app. User experience is more ...

"Great all in one email marketing"

What do you like best about Gist? Website visitor tracking and triggers for email campaigns What do you dislike about Gist? Limited crm features and no sales pipeline What problems is Gist solving and how is that benefiting you? automating email marketing

"It has been awesome so far"

What do you like best about Gist? Features. Seriously, the developer listens and rolls out features faster than any other app I have seen. On the top, UI is pretty good. What do you dislike about Gist? Nothing much to be honest but on the first user, the whole workflow thing seemed a bit complex. What problems is Gist solving and how is that benefiting you? We are primarily using gist for live chat support. Customer's love the UI and we love helping them. It has resulted in a better ...

"Great all in one email marketing"

What do you like best? Website visitor tracking and triggers for email campaigns What do you dislike? Limited crm features and no sales pipeline What problems are you solving with the product? What benefits have you realized? automating email marketing

"It has been awesome so far"

What do you like best? Features. Seriously, the developer listens and rolls out features faster than any other app I have seen. On the top, UI is pretty good. What do you dislike? Nothing much to be honest but on the first user, the whole workflow thing seemed a bit complex. What problems are you solving with the product? What benefits have you realized? We are primarily using gist for live chat support. Customer's love the UI and we love helping them. It has resulted in a better conversion ...

"Gist is a good all-in-one customer engagement solution"

What do you like best about Gist? I very much like how the conversations with website visitors are in a very user-friendly type of chat interface like I'm used to from social media, while still having the power to tag teammates, assign tasks, and add details on the contact. I also like that it can handle requests that come in via email and Facebook Messenger in addition to our on-site chat widget. What do you dislike about Gist? I noticed that requests coming in via email do not always ...

"Gist is a complete end-to-end solution for B2B sales and marketing."

What do you like best about Gist? The best part of Gist is it allows me to segment and target different messages to different users based on the actions they take on my website through email, or in my case live chat. Their segmentation and automation capabilities provides endless possibilities. Additionally, their integration with Zapier means I can connect all aspects of my marketing stack with Gist. What do you dislike about Gist? Gist does take some time to setup and implement - so it's ...