Gist Reviews in June 2026: User Ratings, Pros & Cons

"It has been awesome so far"

What do you like best? Features. Seriously, the developer listens and rolls out features faster than any other app I have seen. On the top, UI is pretty good. What do you dislike? Nothing much to be honest but on the first user, the whole workflow thing seemed a bit complex. What problems are you solving with the product? What benefits have you realized? We are primarily using gist for live chat support. Customer's love the UI and we love helping them. It has resulted in a better conversion ...

"It has been awesome so far"

What do you like best about Gist? Features. Seriously, the developer listens and rolls out features faster than any other app I have seen. On the top, UI is pretty good. What do you dislike about Gist? Nothing much to be honest but on the first user, the whole workflow thing seemed a bit complex. What problems is Gist solving and how is that benefiting you? We are primarily using gist for live chat support. Customer's love the UI and we love helping them. It has resulted in a better ...

"Great tool for managing your customers and business."

What do you like best about Gist? Gist allows me to organize my users and talk to them anytime. It makes it so easy to be in touch with my user base through various methods like live chat, email marketing, broadcast emails, campaigns etc. What do you dislike about Gist? There is nothing in particular that I dislike about Gist. There is always a scope of improvement in any tool and I hope they continue to fine tune it further through regular updates. Recommendations to others considering ...

"Non Stop Innovation!"

What do you like best about Gist? Gist is likely to be the one stop solution to manage your active online business and converting visitors to customers by using all the keep growing features of complete CRM. What do you dislike about Gist? Due to the growing features, we need to always find time catching up with the new learning curve. This is actually a good thing if we can spare some times to go deeper in it. What problems is Gist solving and how is that benefiting you? Catching all ...

"Non Stop Innovation!"

What do you like best? Gist is likely to be the one stop solution to manage your active online business and converting visitors to customers by using all the keep growing features of complete CRM. What do you dislike? Due to the growing features, we need to always find time catching up with the new learning curve. This is actually a good thing if we can spare some times to go deeper in it. What problems are you solving with the product? What benefits have you realized? Catching all ...

"Great all in one email marketing"

What do you like best? Website visitor tracking and triggers for email campaigns What do you dislike? Limited crm features and no sales pipeline What problems are you solving with the product? What benefits have you realized? automating email marketing

"Great all in one email marketing"

What do you like best about Gist? Website visitor tracking and triggers for email campaigns What do you dislike about Gist? Limited crm features and no sales pipeline What problems is Gist solving and how is that benefiting you? automating email marketing

"Getting the Gist of Gist"

What do you like best about Gist? I'd compare Gist to Intercom. It's a platform for managing your customer contacts and your communications with them. You can field inquiries for onsite chat, Facebook Messenger, and Twitter Direct Messages in a single location. Gist aggregates all your support channels. We use Gist for managing support and for communicating with property owners. I've not once experienced and outage. It always performs quickly. There's an iOS app. User experience is more ...

"Your all in one business solution"

What do you like best about Gist? Gist has come a long way. From simple email and live chat to full fledged email automation, chat bots and knowledge-base. We've been using Gist for quite some time now—and all though there were bumps in the road—we're still sticking around because we believe in the product and founder. What do you dislike about Gist? There aren't many design customisation options for the knowledge base. And the main dashboard is sometimes slow. What problems is Gist solving ...

"Easy to use and I like it. :)"

What do you like best about Gist? I really like Gist Chat. It is modern and easy to use. What do you dislike about Gist? I really need Knowledge Base in Chat, but now it is not working. What problems is Gist solving and how is that benefiting you? All marketing platform in one.