Gist Reviews in May 2025: User Ratings, Pros & Cons

"A great all in one tool for marketing"

What do you like best? I like that I got almost all the must have tools in one pack for communication. Advanced email automation that is just got a new function of graphical campaign builder. Also my subscription is include a the live chat and a chat bot and both works well with my sites. Finally the knowledge base is a good alternative for other Saas solutions. We just start to use this feature. I like the interface that is modern, simple but usable. What do you dislike? Sometimes a few ...

"Good choice of service, absolutely has potential to grow and give more options to operate"

What do you like best? For sure the Live Chat, Knowledge Base, Scheduling the meeting, Email Marketing and the UI of the Live Chat is amazing. The Dashboard is so easy to use. I also do like that Gist is always bringing new features to the platform and I really don't regret my purchase. What do you dislike? Is now that I dislike or anything I am just waiting for them to implement the Knowledge Base into the Live Chat section. Recommendations to others considering the product: I've joined ...

"Better communication = More conversion = More Moola"

What do you like best about Gist? I like using Gist chat on my website, it helped me communicate with potential prospects that would otherwise have just bounced to the next site. The backend is cool with location information and captured lead details. What do you dislike about Gist? The URL to get to gist portal is a bit hard for me remember. Recommendations to others considering Gist: Don't forget to install the app. What problems is Gist solving and how is that benefiting you? I was ...

"Best all in one automation tool"

What do you like best? Easy to use platform with lots of features for managing my business. What do you dislike? I want to manage more businesses with the iPhone app but hard to keep up. Recommendations to others considering the product: Very powerful and easy to use. Managing client tickets is a huge timesaver for us. The chatbot is a big plus. What problems are you solving with the product? What benefits have you realized? Fast replying to clients if needed and closing more appointments ...

"Best all in one automation tool"

What do you like best about Gist? Easy to use platform with lots of features for managing my business. What do you dislike about Gist? I want to manage more businesses with the iPhone app but hard to keep up. Recommendations to others considering Gist: Very powerful and easy to use. Managing client tickets is a huge timesaver for us. The chatbot is a big plus. What problems is Gist solving and how is that benefiting you? Fast replying to clients if needed and closing more appointments with ...

"Ambitious All-In-One Marketing Solution with great focus on Customer Engagement"

What do you like best about Gist? 1. LiveChat is great, it even supports many languages, which is very handy if you're website visitors are not native english speakers. 2. The CRM module offers basic information about your visitors, which helps in crafting your audience segmentation. 3. It has integrated email campaigns. This wasn't extensively tested by us, but it'll be perfect for mid-sized audience with just a few thousand subscribers. What do you dislike about Gist? 1. Email editor ...

"Very good marketing tool"

What do you like best about Gist? You got all in one place: contacts, your Newsletter campaigns, Chatbot communication and more. The look is very clean and I like UX. What do you dislike about Gist? There is no German version available. Parts of the plattform are in Beta version whereas other parts are not. So sometimes it switches depending on what you are working on. Recommendations to others considering Gist: Have a look at the webinars, you really learn something there and get nw ...

"A pleasant smooth ride where you constantly get new surprises in the form of fancy new features"

What do you like best about Gist? Analyzing and segmenting contacts has become a breeze. With their amazing segmenting feature, it becomes extremely easy to look at what your contacts are engaging with and automatically have a "bird's eye view" of your contacts. What do you dislike about Gist? The workflow builder/journey builder is not good enough for us to switch over to a higher-level of gist. We're currently using a lower plan that doesn't include the journey builder. So we combine our ...

"Excellent Email Marketing & Funnels Software."

What do you like best? Easy to use, email marketing suite. I have LTD and since i have started using it in 2018, there has been lots of changes as promised by Gist Team. What do you dislike? Email templates are lacking. Though it's in the roadmap, currently we have to configure the template in HTML/CSS. I am sure the team is working on Email templates for Pro Users. Recommendations to others considering the product: A nice email automation software, with cool features. What problems are you ...

"Nice solution for email marketing, support and livechat"

What do you like best about Gist? I use several livechat and helps, what i like about Gist is they offert a nice solution for work with B2B and B2C What i like about gist is: - livechat - the email - the tracking url (you can view what pages the visitor view) - The marketing automation is good - Really Good integrations The best for my is the chat prompt because you can livechat, help and for capturing lead. What do you dislike about Gist? The founder (Jitta) is cool, but the support is ...