Gist Reviews in May 2025: User Ratings, Pros & Cons

"Get Gist is improving our open rates"

What do you like best? It's resend email to people who have not opened the email feature. What do you dislike? Get gist needs to work on the reporting side of things, there's not enough data What problems are you solving with the product? What benefits have you realized? Being with MailChimp restricted us in many ways, we couldn't truly engage with people on a massive scale, Get Gist allows us to create workflows and drip campaigns far more efficiently

"Great tool and rapid development"

What do you like best about Gist? When I first started using Gist it was in a beta stage (and was called ConvertFox). Over a short period of time they grew their team and product to a serious All-in-one platform for customer support, live chat, marketing, drip-feed email campaign and much more. I love that the team develops the tool so fast and efficient. What do you dislike about Gist? Sometimes it can be a bit slow, but I guess most tools that are THAT powerful need a bit of time to ...

"Great tool and rapid development"

What do you like best about Gist? When I first started using Gist it was in a beta stage (and was called ConvertFox). Over a short period of time they grew their team and product to a serious All-in-one platform for customer support, live chat, marketing, drip-feed email campaign and much more. I love that the team develops the tool so fast and efficient. What do you dislike about Gist? Sometimes it can be a bit slow, but I guess most tools that are THAT powerful need a bit of time to ...

"Providing customer support and keeping visitors engaged has never been easier!"

What do you like best about Gist? The one thing that we absolutely love with Gist is how stunning the live chat looks on our website! The live chat is easy to implement and set up. Now our visitors can instantly get our support and in return, we get to collect the leads! 3 things we like the best: - Easy to use live chat - Robust email marketing automation - Stunning forms and knowledge base What do you dislike about Gist? There is not much that we dislike about Gist. They are constantly ...

"Providing customer support and keeping visitors engaged has never been easier!"

What do you like best about Gist? The one thing that we absolutely love with Gist is how stunning the live chat looks on our website! The live chat is easy to implement and set up. Now our visitors can instantly get our support and in return, we get to collect the leads! 3 things we like the best: - Easy to use live chat - Robust email marketing automation - Stunning forms and knowledge base What do you dislike about Gist? There is not much that we dislike about Gist. They are constantly ...

"A really great all in one solution for my marketing needs"

What do you like best about Gist? I really like that I can do everything within the same tool. It keeps me productive and i keep on discovering new possibilties with Gist everyday. What do you dislike about Gist? My customers local language is Swedish, and i feel that the quality of the translation could be a bit higher. Gist are really responsive in rectifying spelling error which i discover, but still, it should have been translated trough a professional translation ...

"A really great all in one solution for my marketing needs"

What do you like best? I really like that I can do everything within the same tool. It keeps me productive and i keep on discovering new possibilties with Gist everyday. What do you dislike? My customers local language is Swedish, and i feel that the quality of the translation could be a bit higher. Gist are really responsive in rectifying spelling error which i discover, but still, it should have been translated trough a professional translation service. Recommendations to others ...

"Powerful and Confusing"

What do you like best about Gist? Gist can easily replace a system like Active Campaign. I love that it comes with a knowledgebase, support ticket center, live view, and a ton of other stuff. What do you dislike about Gist? Email deliverability is iffy at best. While they have improved, some of my support emails to customers go into their spam box. They don't receive it and assume I never responded. Email templates are also lackluster, and you can't yet customize the colored bar. No shopify ...

"An electronic answering tool for leads"

What do you like best about Gist? Gist app for chatting is great and incredibly easy to set up on our business. It allows us to track user interaction on our web, enable us to recognize the consumer behavior on our homepage, and also monitor chat discussions. There is a great live view to show new users how to use the app. It lets us give our consumers even faster solutions based on our awareness. What do you dislike about Gist? Gist could enhance its usability for pop-ups and front ends to ...

"Book demos and handle email marketing with Gist"

What do you like best about Gist? Through Gist, you will communicate with your customers regularly and in an effective way. It has some great shapes integrated, and a large variety of design options, that are much better than seasoned options. The scheduling and adaptability of the layout is an advantage as well. The desktop app is great and makes it easy to set up your addresses and the mobile app enables us to monitor and manage customer service on the move for all support problems, so ...