Gist Reviews in June 2026: User Ratings, Pros & Cons

"This is a good automation system for Woocommerce users. Still learning but so far so good!!"

What do you like best about Gist? The simple automation system and templates What do you dislike about Gist? Nothing so far. Everything is pretty self explanatory. What problems is Gist solving and how is that benefiting you? Better communication with customers

"Bots and routing at your disposal."

What do you like best about Gist? Gist is the perfect tool to increase customer interactions, the service is favorable to increase sales, provide customer experiences and support, the tool is available at a very low price, it is web based, the service compared to its competitors is quite updated, the automations it provides are excellent, its real time chat, Bots and routing are some of the most useful tools Gist provides. Its ease of use is a great advantage of this service, as it makes it ...

"Bots and routing at your disposal."

What do you like best? Gist is the perfect tool to increase customer interactions, the service is favorable to increase sales, provide customer experiences and support, the tool is available at a very low price, it is web based, the service compared to its competitors is quite updated, the automations it provides are excellent, its real time chat, Bots and routing are some of the most useful tools Gist provides. Its ease of use is a great advantage of this service, as it makes it easy to ...

"It's Magic"

What do you like best about Gist? It is a very powerful piece of software yet very intuitive to implement. Before finding Gist, I used 3 other pieces of software and tried to make them work together. WIth Gist, I have Live Chat, Help Desk, Lead Generation, and Email Marketing all under one roof and it makes daily management much easier What do you dislike about Gist? While I like everything about it, I hope in the future they implement some basic CRM features such as assigning task and ...

"PERFECT for CUSTOMER SUPPORT and SITE VISITOR ENGAGEMENT!"

What do you like best about Gist? The live chat app looks stunning on our website! It's easy to implement and set up. Site visitors can instantly get the support they need! Highlights: - User-friendly - Stunning forms and knowledge base What do you dislike about Gist? There is not much that we dislike about Gist. - Ability to hide or disable the GIF feature on chat - More integrations would be great What problems is Gist solving and how is that benefiting you? Live chat is very important ...

"Gist customer contact - perfect for Sass companies"

What do you like best about Gist? Gist is an integrated customer contact help desk product that is great for Saas companies. Rather than having to purchase and integrate separate systems for chat, help desk and email automation, Gist provides all three in a beautifully integrated app. What do you dislike about Gist? Very little. Gist meets our needs very closely. Recommendations to others considering Gist: If you are a Sass company looking for a complete customer contact system with chat, ...

"I have been their user since their first launch and I am loving it especially for their CHAT widget"

What do you like best? Comprehensive features, great interface and support. The team is always reachable and are coming up with frequent updates. What do you dislike? Little concerns during their pre-launch which I think is too late to discuss now as it is nearly 3 years since I subscribed Recommendations to others considering the product: A great chat and email tool, go for it if you are looking for one. You will actually be able to see and chat with visitors in realtime on your site, even ...

"I have been their user since their first launch and I am loving it especially for their CHAT widget"

What do you like best about Gist? Comprehensive features, great interface and support. The team is always reachable and are coming up with frequent updates. What do you dislike about Gist? Little concerns during their pre-launch which I think is too late to discuss now as it is nearly 3 years since I subscribed Recommendations to others considering Gist: A great chat and email tool, go for it if you are looking for one. You will actually be able to see and chat with visitors in realtime on ...

"Affordable price for Essential Marketing Tools"

What do you like best? 8 powerful tools to increase my business. GIST is the perfect tool to handle automation: marketing, support, knowledge base, forms, bots, tracking and much more. Your perfect ally! What do you dislike? I do not dislike anything. GIST has a LOT of functions and it's not always so easy to understand which tool to use for a specific goal. They have many article and videos, but I would suggest to add more documentation for advanced functions and scenarios. The support ...

"All-in-one Support and Marketing Suite"

What do you like best? - simple and fast set-up - Linking between crm and supportdesk - engaged support - messenger What do you dislike? - onboarding for new users could be even simpler - Visitor detection could be improved Recommendations to others considering the product: If you need kind of simple service desk, knowledgebase, crm and onlinemarketing, then consider the all in one approach of gist. What problems are you solving with the product? What benefits have you realized? - Support ...