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9.5

Spot Score

Gatekeeper - Contract Management Software

Gatekeeper Reviews in June 2025: User Ratings, Pros & Cons

Manage bids. Streamline projects. Simplify construction.

4.7

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Gatekeeper Reviews & Ratings

4.7

Excellent

Based on 83 ratings & 42 reviews

Rating Distribution

Excellent

(31)

Very Good

(10)

Good

(1)

Poor

(0)

Terible

(0)

Expert's Review

Gatekeeper has received overwhelmingly positive feedback in the past year, with users highlighting its seamless functionality and ease of use. Customers appreciate how the features delivered in sales demos were accurately matched during implementation, providing a user-friendly experience. The ability to search for active contracts quickly and efficiently, track ...Read more

Gatekeeper pros and cons

  • Provides accurate functionality as showcased in sales demos, ensuring customer satisfaction.

  • Intuitive and user-friendly interface with customization options to meet specific needs.

  • Excellent customer support and responsiveness from the Gatekeeper team.

  • Automation streamlines processes, reducing manual efforts and increasing efficiency.

  • Initial complexity for newcomers due to richness of features; may require guidance.

  • Limited customization for additional reports and dashboards.

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Showing 21-30 out of 42

TD

Timothy D

12/11/18

5 out of 5

Gatekeeper has allowed us to streamline a previously dysfunctional process

What do you like best? We were able to build work streams in the system, that has allowed us to accurately measure our process timing bny department. What do you dislike? We dont really have any issues at this point. The system has performed as promised, and we continue to expand our usage. Recommendations to others considering the product: We are a growing company that needed to put controls, and processes around our contract management and procurement process. Gatekeeper has ...

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12/06/18

5 out of 5

Great filing system if you have multiple documents with similar information across them.

What do you like best? Vendors pre populate if i've submitted a contract with them previously. What do you dislike? When i've finished entering a file there is no "complete" button or notification. What business problems are you solving with the product? What benefits have you realized? It's very easy to look up specific notes if I've entered them previously which is a major timesaver.

12/06/18

4.5 out of 5

Great Software

What do you like best? customization; unique identifiers; open API; user friendly; design is sleek! What do you dislike? customization could be more granular; custom fields could be more extensive (types; more conditional responses in custom fields Recommendations to others considering the product More Project management functionality/customization What business problems are you solving with the product? What benefits have you realized? contract tracking; renewal tracking; confirming ...

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10/23/18

4 out of 5

A great way to manage contracts

What do you like best? I like the simple and easy to use interface when using Gatekeeper. The dashboards are clear and easy for all users to understand What do you dislike? I would like the ability to customise the reporting more than is currently available. Although the dashboards are good, the ability to focus onto some key areas for driving the business forward would be a real plus Recommendations to others considering the product Ensure your data is clean and your people know how you ...

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10/18/18

4 out of 5

Great way to keep track of contracts

What do you like best? I like the "event" feature which allows easy tracking of reviews/renegotiations. What do you dislike? I would like an easily accessible User's Guide. What business problems are you solving with the product? What benefits have you realized? Keeping track of auto renewals can be an issue. Gatekeeper makes this easy!

10/17/18

3.5 out of 5

Difficult to navigate

What do you like best? the layout and the format and the colours What do you dislike? sometimes the function changes, I use to be able to search by amount of total funding. Now I am unable to Recommendations to others considering the product no, the data is not organized. It is hard to search and upload contract data, many repetitive steps that are a waste of time. What business problems are you solving with the product? What benefits have you realized? organizing contracts

10/16/18

4.5 out of 5

Contract Management made easy along with seamless reporting and analytics

What do you like best? The ability to generate quarterly reports has been the key in putting in place a robust contract management program. The ease with which you can access and link contracts is time saving. Gatekeeper also allows me to customize my categories to suit my needs. What do you dislike? It does not allow you to bulk export contract files and it can be a little overwhelming to get started with so many features What business problems are you solving with the product? What ...

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10/16/18

4.5 out of 5

Great Contract Management Tool

What do you like best? The in built features & the functionality! What do you dislike? Maybe the User Interface could be better. What business problems are you solving with the product? What benefits have you realized? Ability to easily manage numerous contracts. Target savings optimization by knowing the renewal dates in advance.

10/16/18

3.5 out of 5

Excellent tool for vendor, contract and risk management

What do you like best? Intuitive, easy to use , budget friendly, scalable What do you dislike? missing some features, difficult to customise What business problems are you solving with the product? What benefits have you realized? Vendor Oversight

10/16/18

4 out of 5

Great Product - User Friendly

What do you like best? The system is intuitive and user-friendly, easy for most people to pick up and start to use with minimal training. The ability to sort contracts by vendor (funder in our case, type, start and end dates, etc. is very helpful, as is the ability to filter the data to provide a more limited subset of information. This has allowed us to be more proactive about certain contract renewals, develop greater insights into sources of funding, and What do you dislike? I would ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].