9.6
Spot Score
FullStory Reviews in June 2026: User Ratings, Pros & Cons
Track every move, understand your users.
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FullStory offers custom pricing plan
FullStory Reviews & Ratings
Spotsaas Editor’s POV
FullStory has garnered significant praise over the past year for its powerful capabilities in providing detailed analytics and session replays for users. Customers are delighted with its ability to track user behavior, analyze sessions, and generate valuable insights to enhance user experience. Many users appreciate the ease of setting up dashboards for quick ...Read more
FullStory pros and cons
Provides detailed analytics and metrics for understanding user behavior effectively.
Easy to set up and implement, with quick access to data insights.
Offers real-time feedback and alerts to improve user experience and product quality.
Great for tracking user sessions, identifying pain points, and making data-driven decisions.
May require some time to explore the full range of features, which can be overwhelming for new users without adequate support.
Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities for some users.
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Showing 71-80 out of 276
AU
Anonymous User
10/04/22
"A great way to get data"
What do you like best about FullStory? Watch sessions of our customers journey. What do you dislike about FullStory?
SP
Sami P
10/04/22
"Powerful tool to connect with your customer's digital experience"
What do you like best about FullStory? It allows us to troubleshoot issues real time making a frustrating issue that much easier for our customers and then we can clearly see how we can make it a better experience by using the journeys or heatmap tools. THen we can confirm the size of the impact and share sessions with our developers so issues are clearly understood and the customer impact is shared.
DC
Dustin C
10/04/22
"Making the unknowns known"
What do you like best about FullStory? The platform is robust in the information it can provide, paired with an easy-to-use experience and interface to dissect that information in any way you may need.
AU
Anonymous User
09/22/22
"Project Manager"
What do you like best about FullStory? I like how easy it is to create a user journey and how easy it is to customize. The session playlists are organized well and are a great way to get real-time/relevant feedback.
SM
Sunil M
08/13/22
"Amazing Product that gives insight into users"
What do you like best about FullStory? Its an amazing tool to take a look at user sessions and how users interact with the product What do you dislike about FullStory?
AU
Anonymous User
07/21/22
"Captures every moment"
What do you like best about FullStory? Full Story is a tool I use daily. I can troubleshoot by seeing what the customer saw and clicked, I can proactively find issues, and I can watch sessions to understand user behavior.
AU
Anonymous User
06/28/22
"FullStory has responsive staff and a great platform"
What do you like best about FullStory? Being able to see how users interact with our app is very beneficial. What do you dislike about FullStory?
HK
Heidi K
06/23/22
"We heart FullStory!"
What do you like best about FullStory? FullStory is an invaluable tool for our business, support and product teams. It helps us understand how our customers interact with our apps and we'd be living in the dark without it.
AU
Anonymous User
06/15/22
"I've learned so much!"
What do you like best about FullStory? - Sales team is very knowledgeable and supportive - Customer support is responsive and makes sure to resolve your issue
AU
Anonymous User
06/08/22
"Very insightful"
What do you like best about FullStory? Adding tags to your application makes for quick navigation through recordings, allowing you to find similar events and user experience pain points.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].