9.6
Spot Score
FullStory Reviews in June 2026: User Ratings, Pros & Cons
Track every move, understand your users.
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FullStory offers custom pricing plan
FullStory Reviews & Ratings
Spotsaas Editor’s POV
FullStory has garnered significant praise over the past year for its powerful capabilities in providing detailed analytics and session replays for users. Customers are delighted with its ability to track user behavior, analyze sessions, and generate valuable insights to enhance user experience. Many users appreciate the ease of setting up dashboards for quick ...Read more
FullStory pros and cons
Provides detailed analytics and metrics for understanding user behavior effectively.
Easy to set up and implement, with quick access to data insights.
Offers real-time feedback and alerts to improve user experience and product quality.
Great for tracking user sessions, identifying pain points, and making data-driven decisions.
May require some time to explore the full range of features, which can be overwhelming for new users without adequate support.
Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities for some users.
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Showing 191-200 out of 276
A
Anonymous
07/19/18
FullStory is magic
What do you like best? If Google Analytics gives me the outline about what people are doing on my site, FullStory gives me the details. FullStory provides a ton of context for what all those visitors are doing. I'm able to get a sense for what parts of my UX is/isn't working very well and better see how people are engaging with my content. What do you dislike? I feel like sometimes I am drowning in data. I can see trends, but I can also get sucked into a blackhole of session-watching. ...
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UI
User in Computer Software
07/19/18
FullStory is magic
What do you like best? If Google Analytics gives me the outline about what people are doing on my site, FullStory gives me the details. FullStory provides a ton of context for what all those visitors are doing. I'm able to get a sense for what parts of my UX is/isn't working very well and better see how people are engaging with my content. What do you dislike? I feel like sometimes I am drowning in data. I can see trends, but I can also get sucked into a blackhole of ...
Read more
A
Anonymous
04/24/18
Game Changing Product
What do you like best? I love being able to get a much clearer view of how customers are interacting with the site. What do you dislike? I would like a better way of breaking down the sessions there isn’t really a way to organize them or find important ones. What problems are you solving with the product? What benefits have you realized? We are gaining a better understanding of how to provide the best customer experience from start to finish.
UI
User in Computer Software
04/24/18
Game Changing Product
What do you like best? I love being able to get a much clearer view of how customers are interacting with the site. What do you dislike? I would like a better way of breaking down the sessions there isn’t really a way to organize them or find important ones. What problems are you solving with the product? What benefits have you realized? We are gaining a better understanding of how to provide the best customer experience from start to finish.
A
Anonymous
04/13/18
Great tool - must have if you want to know more about your customers
What do you like best? I like the ability to track what customers are doing on my webpage/app, even in a live mode. Product is easy to use, I had no problems with it. Overall it gives a lot of useful information to use in each business. What do you dislike? Pricing. Also, from time to time some sessions were not recorded for unknown reasons, or live mode was not working. What problems are you solving with the product? What benefits have you realized? It helps to generate a lot of ...
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UI
User in Computer Software
04/13/18
Great tool - must have if you want to know more about your customers
What do you like best? I like the ability to track what customers are doing on my webpage/app, even in a live mode. Product is easy to use, I had no problems with it. Overall it gives a lot of useful information to use in each business. What do you dislike? Pricing. Also, from time to time some sessions were not recorded for unknown reasons, or live mode was not working. What problems are you solving with the product? What benefits have you realized? It helps to generate a ...
Read more
A
Anonymous
03/02/18
So usefull
What do you like best? being able to see UX issues from my desk What do you dislike? sound is not available on FullStory (and we use a lot of them What problems are you solving with the product? What benefits have you realized? Knowing better how our customers uses our product
UI
User in E-Learning
03/02/18
So usefull
What do you like best? being able to see UX issues from my desk What do you dislike? sound is not available on FullStory (and we use a lot of them) What problems are you solving with the product? What benefits have you realized? Knowing better how our customers uses our product
A
Anonymous
02/20/18
Easy to use and very effective software for understanding your Customers
What do you like best? Intuitive. Simple. Powerful. Overall, I really enjoy using FullStory -- it provides great insight into our Customers to better understand their pain points or how they're using our software. What do you dislike? There is almost too much data sometimes -- a good problem to have, but sometimes overkill. Recommendations to others considering the product: Rage Clicks are very powerful and help understand where there might be pain points in your application -- ...
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DM
Daniel M
02/20/18
Easy to use and very effective software for understanding your Customers
What do you like best? Intuitive. Simple. Powerful. Overall, I really enjoy using FullStory -- it provides great insight into our Customers to better understand their pain points or how they're using our software. What do you dislike? There is almost too much data sometimes -- a good problem to have, but sometimes overkill. Recommendations to others considering the product: Rage Clicks are very powerful and help understand where there might be pain points in your application ...
Read more
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].