FrontSpin Reviews in May 2025: User Ratings, Pros & Cons

"Really user friendly software"

What do you like best about FrontSpin? I like the way that it integrates and works with Salesforce because it takes out half the time for me to log calls. It's also really easy to blow through a list super quick. I also really like the email templates and how easy it is. There's an extension that's built into the browser as well that makes dialing super easy with just the click of a button. That button is alongside any number in salesforce, in emails, or anywhere in my browser that makes it ...

"FrontSpin is a great tool for any sales team"

What do you like best about FrontSpin? Beyond the features and functionality of the product, the support team has been one of the best I've ever worked with. Onboarding and training were very in-depth and questions/issues were resolved extremely quickly. The platform is set up well for both the traditional SDR model as well as an outsourced agency. You can create multi-channel pursuit campaigns including calls, emails, and other steps. What do you dislike about FrontSpin? If you don't have ...

"Clean and Efficient Tool with great Customer Service"

What do you like best about FrontSpin? The tool itself has a clean look and is easily customizable. It integrates and syncs seamlessly with our CRM (Salesforce). The UI is even faster than Salesforce and does not need to reload after every change. The Power Dialer and the Contact History are the signature features, both easy to navigate and set up. With Europe as our main market we needed some customization to work efficiently. FrontSpin committed to these changes and delivered on-time. ...

"Excellent Tool and Awesome Support"

What do you like best about FrontSpin? The tool is easy to use and the training and support are superior to any other company I have worked with. What do you dislike about FrontSpin? It has been challenging to get the sales reps to use the tool consistently. Not for a lack of trying and training. Recommendations to others considering FrontSpin: Sales leaders need to take the lead and embrace the tool so their teams will follow. It takes time and effort to make the lists and playbooks and ...

"Great Technical Training and Service"

What do you like best about FrontSpin? The tech in charge of our account, Robert Haines, is especially helpful. What do you dislike about FrontSpin? When I get anyone other than Robert, my questions are typically met with a quick (possibly a/i) answer referring to a video or website that can answer the question. I usually have to reply to that before I ever get to talking with a human. What problems is FrontSpin solving and how is that benefiting you? I love how I can set up playbooks for ...

"Freaking Amazing!"

What do you like best about FrontSpin? This tool is a beast and I have only been using the power dialer. It has let me put together more calls and kept me moving FAST. I am sold on the power and the way that focuses on getting people on calls ASAP. The voicemail drop is amazing and lets me leave a message without needing to wait on the line. Answering machine starts, I just click a quick button and I am dialling the next number! This is freaking awesome! What do you dislike about ...

"Best Price and Great Value - Very Robust."

What do you like best about FrontSpin? Playbooks, uptime, support response - cadence. Overall a solid product that keeps the price down when working with SF.com What do you dislike about FrontSpin? Dispositions require additional step of saving which causes failed dispositions. Disposition options are very limited. Voicemail wait for beep. Reporting of data isn't very strong. Recommendations to others considering FrontSpin: G2 Form is terrible. I have to keep going to the bottom to click ...

"Handy Tool for Salesforce Organization"

What do you like best about FrontSpin? I like that I'm able to create tasks, complete tasks, and connect everything outside of salesforce. I like the playbooks where I can create call lists and when emails go out. What do you dislike about FrontSpin? I don't love that I can't create drip email campaigns. What problems is FrontSpin solving and how is that benefiting you? I don't have to typically move back and forth to and from salesforce. I can stay focused on one page, make calls, and send ...

"Handy Tool for Salesforce Organization"

What do you like best about FrontSpin? I like that I'm able to create tasks, complete tasks, and connect everything outside of salesforce. I like the playbooks where I can create call lists and when emails go out. What do you dislike about FrontSpin? I don't love that I can't create drip email campaigns. What problems is FrontSpin solving and how is that benefiting you? I don't have to typically move back and forth to and from salesforce. I can stay focused on one page, make calls, and send ...

"The best sales engagement platform and very economical for its power"

What do you like best about FrontSpin? The simplicity of building cadences and executing them is incredible. Will save your reps so much time. What do you dislike about FrontSpin? Slightly more expensive for European numbers but compared to competitors even for Europe this is still the best bang for your buck. What problems is FrontSpin solving and how is that benefiting you? Saving our sales team a lot of time by tracking their cadences and who they need to contact on a daily basis.