Front Reviews in June 2026: User Ratings, Pros & Cons

Front is the best inbox I have ever used

What do you like best? I am able to text clients, and easily communicate with my team! What do you dislike? I wish Front had a drop-down window instead of leaving the screen. For example, I'd like to refer to an email in my inbox while typing up a new email. Instead, it goes into a different window and isn't as productive like I could in GMAIL. What problems are you solving with the product? What benefits have you realized? The ability to receive text through my main work line ...

Such a time saver - simplifying internal comms/collab

What do you like best? Just the simple fact that Front takes away the need to forward on an email or cc someone in to a conversation is a huge time saver. Instead of going into Slack or Asana to continue an email conversation and potentially create confusion, you can solve things much quicker and all in one place. Just the fact that you can make someone aware of something or assign someone something with a quick mention is great. I most realize the extreme value of Front when all the ...

Front has helped maximize time and efficiency.

What do you like best? I enjoy being able to share email drafts with co-workers, having canned emails, tagging how accessible emails are within different teams for one company. What do you dislike? At timeS the search engine doesn’t help as completely unrelated emails show up, unless I am completely descriptive of what i’m searching for. Recommendations to others considering the product: Take some time to navigate through the shortcuts as it will help with efficiency and ...

Front and back it has you covered!

What do you like best? The ability to organize, assign, create rules, etc. It helps streamline who should be working on what communication and makes it look seamless to the client. What do you dislike? Sometimes we see delays in emails being received. Additionally, it may be in our systems, however, we have group inboxes, assigned to me, shared with me, and personal inboxes... a lot of inboxes to be working out of. What problems are you solving with the product? What benefits have ...

Front is Awesome!

What do you like best? Front is a great tool for communicating within our department and entire office. It makes communicating and finding different threads of communicating very easy. We also use group inboxes with are helpful within our department. The organizational tools are great for separating workload and taking ownership of certain threads. What do you dislike? The spell check does not know how to correct the word unfortunately. Recommendations to others considering the ...

Front is an excellent email platform

What do you like best? Front provides all in one collaboration services. I have been using it for collaboration purposes. It provides an advanced and easy to understand interface. I really appreciate the way its team has developed its programming. Its search engine works effectively and provides better results. It was a bit tough to connect with emails while using other products but with front platform it is easy to connect with others. It keeps the conversations categorized in organized ...

Front has made my multiple inboxes manageable.

What do you like best? I like the tagging of teammates in an email chain rather than having to forward them a long email chain. I also enjoy having multiple email accounts in one place and being able to see everything without having to have multiple tabs open at one time. What do you dislike? Sometimes it is hard to find some nested tags without knowing the exact wording used, to tag emails appropriately. What problems are you solving with the product? What benefits have you ...

Great way to communicate with all stakeholders

What do you like best? Ability to communicate with my department on one email thread What do you dislike? Some issues where there is a lag in the system, or when words such as "unfortunately" arent recognized. What problems are you solving with the product? What benefits have you realized? Effective communication. Being able to follow up with leads appropriately.

In a world where that "ABCs" company seems to rule, this software blasts to the Front of the pack.

What do you like best? The collaborative nature of sharing emails amongst a team without having to forward back and forth constantly is amazing. In my role, there can be many tasks involved with understanding the inquiry, performing the necessary research, performing the task necessary, and responding in a timely manner. With the features built into Front, we can manage resources effectively, be more efficient with time, and get more work done. What do you dislike? Being an ...

Front is pretty cool!

What do you like best? Permalinks! So convenient. So easy to find stuff if you just copy the permalink. What do you dislike? I don't have much to say for this one. It's been really easy to use and super helpful in this shared work model we have at my job. Recommendations to others considering the product: Use the permalinks! What problems are you solving with the product? What benefits have you realized? I'm able to find e-mails easier with the use of permalinks and tags. ...