Front Reviews in June 2026: User Ratings, Pros & Cons

Front pushes professional mailing system beyond the frontier

What do you like best? i like Discussion among teammates I like Sharing emails I like all the tag system What do you dislike? Search system can be touchy and harassing sometimes offline access is difficult to deal with Recommendations to others considering the product: No hesitations, just go for it What problems are you solving with the product? What benefits have you realized? Assigning mail while still keeping an eye on it Discussion prior and after sending or ...

All around excellent software to communicate on a team

What do you like best? Ability to discuss emails with other team members. What do you dislike? lack of ability to easily duplicate rules What problems are you solving with the product? What benefits have you realized? Solving customer issues as a team in an efficient manner.

Front for Executive Assistants

What do you like best? I love how closely I can work with my executives, thanks to Front's conversation sharing system. What do you dislike? I wish there were an integration between Front and Double (withdouble.com). Recommendations to others considering the product: Encourage co-users to use the commenting system. What problems are you solving with the product? What benefits have you realized? I am able to write my executive's emails as drafts, using the comments section ...

Easy and convenient

What do you like best? Easy to use, easy to learn features, easy to access from anywhere on any devise. What do you dislike? At times it is difficult to see responses on past replies from my contacts, need to access the email on a different platform to be able see them. What problems are you solving with the product? What benefits have you realized? Ease of communication between team members. Makes it incredibly easy to keep track of communication

Professional and easy to use.

What do you like best? The private comments for internal company use ensuring that all our responses are aligned. What do you dislike? The search function or view is a bit complicated at times. What problems are you solving with the product? What benefits have you realized? All company responses are aligned after good discussion about any issues that may arise. Without having to call meetings and waste time, we have a very swift response rate.

Access & Accountability at all times!

What do you like best? After years of forwarded emails with long and confusing chains in Mac Mail, Gmail, Outlook and other interfaces, Front is a huge breath of fresh air. Now, when members of our sales team are out of office (vacation or sick), it's simple and seamless to check in on their inboxes. One of my favorite features is search so that I can search for any contact's email address to determine if they've already been in contact with someone else from our sales team before I reach ...

Fantastic shared inbox experience and overall great email app

What do you like best? The best thing about Front is that my cofounder and I can both access emails, regardless of whether they're sent to one of us or to a general company email address, we can chat with each other about each before sending, share drafts with each other seamlessly, and pass them back and forth until we're ready to send. It's a complete team inbox experience that still lets us have our own identities and keep things managed without any confusion. I literally can no longer ...

Front is great!

What do you like best? I love that front has so many integrations and their support is so helpful. We are able to manage all of our inboxes and assignments so easily now. What do you dislike? You will pay the appropriate price for the value. What problems are you solving with the product? What benefits have you realized? We were trying to manage hundreds of inboxes through Google and it was a nightmare. Front has streamlined all of this and made the management of our inboxes ...

A very efficient shared inbox

What do you like best? Front is a great tool for having a shared inbox, receiving messages from multiple platforms in one inbox, and being able to place comments for your colleagues. It provides a good overview of all the messages that come in. What do you dislike? The tags in some inboxes don't apply to all mails as they should. However, I'm not sure if this might be just a flaw in our tagging system ;) What problems are you solving with the product? What benefits have you ...

Front and team Efficiency

What do you like best? The ease of exchanging convo w/o having to type and send emails is critical. Also, being able to hold discussions, assign cases, and manage multiple inboxes has proven very beneficial to the speed of our growth. Update: We have now moved to using Salesforce and I cab still say that the format of Front is more visually pleasing. What do you dislike? I'm quite shortcut-oriented, and while Front does offer many shortcuts, I would like to see a few more especially ...