Front Reviews in June 2026: User Ratings, Pros & Cons

Straightforward and Powerful Messaging

What do you like best? The ability to view text and email messaging in one platform, along with the ability to tag other team members in a comment/thread to keep a continuous mode of communication is excellent. In addition, the native ability to undo a sent message for a few seconds after sending prevents accidental typos or mistakes What do you dislike? Sounds kind of silly, but the current inability to reduce the screen size beyond a certain level in the desktop app is kind of ...

User Friendly Email Platform

What do you like best? The ability to track the history of a conversation between multiple staff members. What do you dislike? I have not found anything within the program that I would say I dislike. Recommendations to others considering the product: If you are looking for a more robust system full of analytics this is the program for you! What problems are you solving with the product? What benefits have you realized? the ability to follow up weeks and even months after ...

Excellent

What do you like best? UI and overall practicity, customer service What do you dislike? Facebook restrictions on 3rd party apps that keep us from using Front only. What problems are you solving with the product? What benefits have you realized? Centralizing Facebook page messages and distributing them to my team.

Front helps us stay better connected, informed and organized!

What do you like best? The ability to keep everything in one location. All chat related to the thread and the content of the thread can be found quickly and easily. What do you dislike? The calendar. It's not as clean or feature filled as outlook or google calendars. It would be awesome if the chat feature was extended to the calendar. Recommendations to others considering the product: Embrace the total transparency it allows your team. It's absolutely changed the way our team ...

It is very user friendly

What do you like best? I like the app that connects to my phone so if I am away from the office I can still receive notes and emails What do you dislike? Not much to dislike, as I am still learning all that this program can do What problems are you solving with the product? What benefits have you realized? Sometimes I can't figure out the calendar but I am sure that it is a user problem not a program issue. I like how things can be archived and recalled at my fingertips.

Easy to learn and efficient!

What do you like best? The most helpful aspect of Front is being able to comment and tag teammates within messages to improve efficiency and collaboration! What do you dislike? It can be confusing at times for the not-so-tech-saavy user. Also not being able to send a mass/group text message is a down side! Recommendations to others considering the product: Highly recommend if you take a team approach to work related tasks What problems are you solving with the product? What ...

Efficient Combination of Email, Project Management, and Interoffice Communication

What do you like best? I love the ability to add members to an email or discussion thread at any point in the conversation, while at the same time avoiding the dreaded "Reply All" that people seem to not understand how to use. What do you dislike? The only thing I have come to dislike so far is that it can be difficult to tell when there are unread notifications in a folder/tag that you're not currently viewing. The boldness of the text is not necessarily strong enough to separate it ...

Using Front in my daily life :)

What do you like best? I really love using Front. It is very organized, very efficient and easy to use! It's a very collaborative tool for our team! What do you dislike? Hmm, I prefer that they had the same filtering as per Gmail. Second, they must have the ability to tag an email address while composing a message. What problems are you solving with the product? What benefits have you realized? We resolved the forwarding part. Instead of forwarding emails with each other, we ...

In the right situation, Front is a life altering tool.

What do you like best? Personally, I hate long email threads with lots of back and forth internal communication leading to a client response. Front allows you to have that internal chatter without stacking up email signatures. I also love being able to pass drafts back and forth with a colleague. What do you dislike? The tagging has improved, I still prefer folders a bit. I also wish I could add to a sequence after I had already begun it. What problems are you solving with the ...

Better alternative to Zendesk

What do you like best? Tagging teammates and starting discussion instead of forwarding multiple emails. What do you dislike? Copy and paste feature isn't as fluid compared to Gmail. What problems are you solving with the product? What benefits have you realized? Organizing emails and better collaborate with my teammates. I realized I haven't had the need to keep multiple communication channels.