Front Reviews in June 2026: User Ratings, Pros & Cons

Trasforming the way you handle your email into IM era!

What do you like best? - The interface and the simplistic approach of sorting emails, commenting on them and assigning them to your team members. - Easy to implement and start using. - Extremely fast and smooth. - Almost no downtime since we started using it (we have been using it for the past 6 months) - Can use automation with Zapier and many other tool. - Offer integration tools so we can integrate other tools What do you dislike? - I would like to see more tutorials ...

Enhancing collaboration at work

What do you like best? It's a great tool for enhancing internal and external communication. It's easy to use, very easy to understand and has very low downtime! What do you dislike? Since Front was built to solve mail, it doesn't tackle some of the other frequently used channels, such as messaging apps (Whatsapp, slack, and others) Recommendations to others considering the product: Try it out! This will change how your company operates! What problems are you solving with the ...

Wonderful but room for improvement

What do you like best? The accessibility of my inboxes, being able to assign and reassign emails, the ability to keep my emails organized to the letter, being able to communicate with my coworkers on emails I may need help with What do you dislike? Sent inbox is woefully disorganized. I wish each inbox had their own sent. I want to be able to colour coordinate my labels Recommendations to others considering the product: I think it is really easy to use and get familiar with ...

Easy to setup and use + handy integrations

What do you like best? This tool has been super easy for the team to adopt/adapt to, and much more user-friendly than similar platforms. Features like adding rules and tagging keep us organized, as does the snooze feature - one of my personal favorites and something that keeps our multiple inboxes nice and clean. We now also have better visibility than ever into our team members' inboxes through draft sharing and commenting. We can easily collaborate on responses and drive our response ...

Great interface, multiple tools and nice usability

What do you like best? The function to create sequence emails and monitor the feedback from your contacts is awesome. It really helps me with my follow ups. Also with this feature is possible to review the contacts who interacted and replied to my messages. What do you dislike? At this moment, there isn't anything for me to complain about Front. However I believe that their desktop application could be a bit more faster. Recommendations to others considering the product: You ...

Excellent modern email solution

What do you like best? Shared email addresses such as info@ that have multiple people responding to queries from are completely taken care of from a collaboration point of view, with everyone being able to see in clear terms who owns which email and is responding etc. Internal communication among employees is super easy too, and very utilized by our team. What do you dislike? It is one of the more pricey options, but as with all things, you get what you pay for. Recommendations to ...

Front: pros and cons

What do you like best? Firstly, the Front UI is very pleasing. It uses a comfortable color palette, with just the right amount of contrast and vibrancy to be very clear as well. The combination of a muted red/pink and white is very effective. The Front UI is also structured in a good way. The various sections are distinct and easy to work with. Nothing is too small or too big. Secondly, the annotation system in Front works great. Annotations on mail threads are clearly visible to ...

User Friendly

What do you like best? The Snooze capability is great when clearing your inbox but still wanting to check back in with that person in the future. What do you dislike? I would love more Salesforce integration. What problems are you solving with the product? What benefits have you realized? Shared inboxes with entire teams is essential.

Simple, Easy, Slick

What do you like best? I love being able to snooze items for a later date or time in the day. It helps to clear my head space and focus on the task at hand, that moment. What do you dislike? Sometimes merging emails gets a bit wonky, or if I am tagged in an email then it keeps on popping up and I cannot get delete/mute the email. It's often times hard to view the email subject. What problems are you solving with the product? What benefits have you realized? Front saves me time ...

Easy to use and share mailbox system

What do you like best? I love the department shared mailboxes. We use this to a great extent so that things to do fall through the cracks in our legal department. I also really like the comment feature in front so we can keep all the chatter associated with an email in one place. What do you dislike? I really wish front had a drag and drop option to pull attachments from Front. This would make my life a lot easier when pulling docs. I also wish it had folders/organization capabilities ...