Front Reviews in June 2026: User Ratings, Pros & Cons

Excellent Product for sharing email with team members.

What do you like best? Ability to create an Alias and then have multiple people have access to the same inboxes for multiple emails What do you dislike? Not having a separate sent tab, Sometimes I like to see just what I sent and not have to weed through all the clutter of all the email chain. Adding tags on emails will move them to a tag "folder" but still show as a count unless they are archived. It makes me think that the items are still unread. What problems are you solving ...

I see growth, potential, customers service, creativity when I use Front

What do you like best? I like that I can organize emails with a different tags and inboxes, and I can collaborate with my coworkers in the same space instead of jumping to a different app to talk to them. I really like the color, dark mode, and the interface of your application. What do you dislike? There are just too many updates lately. I know you guys are trying to improve your features, but there are just too many. Lately, I dislike your logic of top search on the search ...

A different paradigm for email

What do you like best? The ability to chat to internal people around external emails are the main reason for this software. Also internal chats are had around a subject and are not running chats where we were experiencing thread issues when using Microsoft Teams. Added to this is a plethora of intuitive email handling tools like rule construction. The team inboxes are great and provide obvious cues to outstanding customer requests and SLA breaches. What do you dislike? Search is ...

Useful application for team inboxes

What do you like best? Tagging co-workers in email threads for discussion, as well as tagging email threads to keep them organized. What do you dislike? Searching for specific phrases could be easier. What problems are you solving with the product? What benefits have you realized? It allows me to keep my email threads and collaboration with other team members organized, as I can see the discussion all in one place and refer back to it if needed.

Transformed internal communication and collaborative work

What do you like best? Most helpful: 1) Tagging coworkers and commenting about emails without having to forward emails/use another software 2) Assigning emails to coworkers 3) Shared inboxes 3) Tagging emails 4) Canned responses !!! What do you dislike? It is not something that I dislike, more a be aware. Front's approach is that everything is a conversation, which means that all sent emails will appear in your inbox as an open conversation until it is archived. This was ...

Organized, smooth, easy collaboration and makes managing multiple inboxes easy

What do you like best? I truly enjoy the integration components which allow for more add-ons to decrease the need to have several windows open. It makes it much easier to have everything all in one place! As well a huge bonus is the collaboration ability which allows us to easily share emails coming in and work on the best response and ideas for what we can deliver to our customers. What do you dislike? In regards to dislikes, I don't really have any, just maybe making the cost a bit ...

Front significantly improved our team work!

What do you like best? Share drafts, Comments in an email thread, option to assign the emails. What do you dislike? It took me a while to learn all the benefits of using Front, but after a while, I love it! What problems are you solving with the product? What benefits have you realized? Cooperating on emails, seeing who's doing what, saving everybody's time.

Extremely happy with the collaborative features on Front

What do you like best? Discussions, being able to comment on email threads and being able to reply to comments What do you dislike? crashes on Windows, takes a long time to load What problems are you solving with the product? What benefits have you realized? Being able to collaborate with teammates on an email thread - centralises client information

We love Front

What do you like best? We love the ability to tag teammates in emails, have shared inboxes, assign emails to other teammates, and share email drafts with our team. Basically, the sharing functionality is what stands out. What do you dislike? Not much... sometimes I find it takes a few tries to connect a Google Group email to Front, and end up having to send quite a few test emails before it works. What problems are you solving with the product? What benefits have you realized? ...

Fantastic Email App for Collaboration Between Team Members, Fanatical Support

What do you like best? FrontApp gives our company the ability to tag and discuss emails in an organized fashion. We are able to assign different emails to the appropriate person for all incoming emails. It's easy to tag and easy to assign. The FrontApp support is unbelievable. When there is an issue such as bugs, you will see a yellow hazard sign that indicates they are aware of an issue and are working on fixing it. Whenever we had feature request, many of them have been instituted in a ...