Front Reviews in June 2026: User Ratings, Pros & Cons

Great!

What do you like best? The ease of communication between team members What do you dislike? Sometimes hard to find emails after they are archived What problems are you solving with the product? What benefits have you realized? We are much more efficient at answering questions and replying to emails

Excellent way to keep organized.

What do you like best? The ability to have internal conversations about a certain situation in the same thread as an email received from an individual. What do you dislike? Would like to have the option to/not to include internal conversations when printing a thread. Currently only prints email correspondence. What problems are you solving with the product? What benefits have you realized? Love how easy it is to assign and/or involve a fellow teammate into a thread. This helps ...

Really User Friendly Tool - Great for Groups, Could be better for Individuals

What do you like best? I love the Send Later feature and how easy it is to choose when to send. I love how easy it is to discuss about a certain email with your colleagues - it is basically like a messenger or imessage UI. I like that you can tag people in emails and it actually works and bolds in the text. What do you dislike? Front doesn't carry over labels from Gmail so I can access some of those labeled emails on Front if they are set to skip the inbox - I don't do this often, but ...

Great email solution

What do you like best? The team collaboration in Front is great. It makes working with a team easy and emails become a collaborative team effort. What do you dislike? If I try to send from another addresses it doesn't automatically change the signature. What problems are you solving with the product? What benefits have you realized? Team collaboration. Great for customer support working in a team environment.

Be friendlier with your customers

What do you like best? It has a very user friendly tool with simplest interface. We easily initiated this application in our organization. The most important feature which has benefit us is the customers email handling process, first we look into the nature if the mail and mark it on the its behalf so that if we are working remotely, our other team mate could get start with our leftovers. Thus the work is easily and equally shared with one another. What do you dislike? We have found ...

Keeps getting better

What do you like best? Features, ease of use, constantly adding new tools. Front is always looking to make the user experience better. What do you dislike? Sometimes a little sluggish. Using the web application can get a little slow at times. What problems are you solving with the product? What benefits have you realized? We have been able to manage multiple gmail accounts for our family of companies and collaborate on emails all within 1 platform.

Front great team collaborative tool

What do you like best? Simplifies ability to communicate with multiple teammates at one time and avoid overlap on messages sent to shared inboxes. Urges greater collaboration between teammates. Platform constantly updating with positive changes. Clean interface. Simple and easy to use. Support team very responsive, easy to communicate with and almost always have a solution. What do you dislike? Issues with desktop version: - searching for archived messages still a pain point - ...

Good, but there is some room for improvement

What do you like best? Getting started was pretty easy, and if you are comfortable navigating web-based email the learning curve is small. The support team has always been friendly, helpful, and patient. It has made team visibility a lot easier. I really like the snooze feature and canned replies What do you dislike? There is no way to change items from private to shared (contacts, tags, etc.), so there is a LOT of doubling up efforts-especially on the items that are ported ...

Bon outil mais pas assez flexible

What do you like best? Le fait de pouvoir partager les emails pour gérer une adresse mail générique. Le produit est facile à utiliser et il est ergonomique. What do you dislike? Les reports, je ne comprends pas bien comment ça marche. Même si j'ai cherché sur votre FAQ. Je trouve qu'il manque des données pour certaines équipes. Recommendations to others considering the product: It's a powerful and practical tool. In relation to the reports you have to check that you can ...

Easy to use and good format

What do you like best? - I like the email view option, better than the other format other email companies use - Great way of tagging documents - Updates in real time, much quicker than other emails tools - The ablity to @ work colleagues in email, saves time forwarding emails What do you dislike? - No downside, use front over other tools and would recommend it highly - Would like to see tutorials What problems are you solving with the product? What benefits have you ...