Front Reviews in June 2026: User Ratings, Pros & Cons

Where your team gets work done

What do you like best? Front is scalable, has a great tech support team, and uses the "email metaphor" with chat to makes its collaboration and communication features easy to understand. What do you dislike? A "card view" for links posted in a conversation thread (similar to slack or facebook messenger) would be ideal. The mobile app is not as full-featured as web app and could benefit from further updates. The biggest (and most obvious) problem they haven't solved has to do with ...

Great multi-user/multi-team communications platform

What do you like best? Share communication among team members. Permission settings allow or prevent team members from reviewing communication on a team level. You can view/follow messages to an employee, reply to the message thread, and send internal notes. Other features I like include: -Canned response - Customizeable and shareable with other team members -Delay send messages - Can send messages later in the day, the next day, or a future date -Bulks-send messages - Can send bulk ...

Nice Software

What do you like best? The possibility to tag colleagues in conversations. Share drafts with colleagues. What do you dislike? BIG turnoff is that you cannot retroactively apply a rule to classify certain mails to a category, thus forcing us to manually classify previous emails. Gmail allows this. What problems are you solving with the product? What benefits have you realized? Rapidly have a colleague's opinion on a mail. Assign a mail that was not destined to me instead of ...

Best way to manage all your inboxes and emails!

What do you like best? Being able to assign emails to members of the team What do you dislike? Not having Grammarly on the App version! Recommendations to others considering the product: Add Grammarly :) What problems are you solving with the product? What benefits have you realized? Everyone being able to manage the different inboxes we have and also the comments section on each email!

It is very user-friendly and helps me to focus on things that matter. Keeps me on track.

What do you like best? It allows me to easily snooze emails and also set them to pop up at the right time which keeps my inbox clutter-free. The most used features by me: Importance Tags, Archive, Snooze until later. If allowed, your colleagues can also get access to your inbox. Perfect for when you are not in office or away and they need pieces of information from your inbox. This makes handing over and taking over of information very efficient. Useful shortcuts that you will learn ...

Efficient collaborative platform

What do you like best? It is the great product that helps me in maintaining client relationship. I am not at all worried about where the emails have been sent or not. I have built my confidence in this tool which has helped me to better communicate with my clients. I am no more worried about handling the emails. It has efficient functions and features for the ease of all users. What do you dislike? It is not cost effective tool, Front should reduced its plans. Moreover its license ...

Easy and Quick Email Processing

What do you like best? The ease of keeping track of emails. It is very easy to find emails and Organize using the tag feature. I love how you can modify automatic responses. Also the comment feature is very handy when working as a team. Ever since the email link ID has been added to front I find navigating through multiple email chains SOOOO much more effective when this is used as a comment. What do you dislike? The search function for emails using key words can be difficult. It ...

Transform your email inbox in a ticket administration tool

What do you like best? It's impossible to miss an email, the list I have configured in front receives a lot of emails per day, and before front I would constantly miss emails What do you dislike? The roundrobin, in my team we have members that work in different hours, and the way that we had to configure the roundrobin isn't the best one, I wish there was a way to configure the working hours per team member. Recommendations to others considering the product: If you have various ...

I feel that Font is so efficient regarding folder filing

What do you like best? filing claims in separate folders through the use of tags What do you dislike? I would like to see a separate location that displays daily tasks to be completed I also would like to be able to separate out an email from a conversation of emails and forward and reply to it without the all the other emails in the conversation sent also What problems are you solving with the product? What benefits have you realized? damage claims filed using tags. Tag ...

Front is essential for our remote team

What do you like best? The ability to discuss emails as a team and reply collaboratively. It saves a ton of time and enhances the quality of the information we put back out. What do you dislike? They need to get their subject line variables working in their canned responses function. There are some other minor annoyances with the integration with Meetingbird, but overall it works pretty well. What problems are you solving with the product? What benefits have you realized? 1. ...