Front Reviews in June 2026: User Ratings, Pros & Cons

An invaluable tool for work organization.

What do you like best? The ability to prioritize and categorize different elements of day to day work processes. Helps to keep everything streamlined and visible so nothing important is missed. The level of application integration is also incredibly helpful. What do you dislike? I have no outstanding complaints regarding my subjective experience with Front! What problems are you solving with the product? What benefits have you realized? With Front helping keep me and my ...

Front makes it very easy to manage emails

What do you like best? The ability to snooze emails and not worry about forgetting to come back to your prospect. "Scheduling" is another great feature, making it easy to set appointments with clients. What do you dislike? That I can't seem to turn off the sound from notifications. Being in a shared inbox can be a hassle because of that. Recommendations to others considering the product: If you're receiving/sending a lot of emails, Front is a great software to manage them. ...

Front has radically simplified the life of my co-founder and I.

What do you like best? Having all my emails in one spot, and being able to send scheduling links in my emails has made my life so much easier when it comes to coordinating meetings. Email collaboration is fantastic; I love being able to instantly bring my colleagues into an email thread. What do you dislike? Front has so many features and I haven't found the time to learn about all of the different tools/features I can use. I feel like I've only scratched the surface! What problems ...

Front is one of the easiest to use project management platforms I've ever had.

What do you like best? I love how there is API integration. Need Calendly integration though. What do you dislike? I dislike the tags - sometimes they don't always work. Recommendations to others considering the product: Do you have a need to shared emails and have conversations about them with ease? Does your product/service lend itself to needing these specific functions? What problems are you solving with the product? What benefits have you realized? Communicating on emails.

Ultimate Team Box Solution

What do you like best? This past year out team was looking for the ultimate solution that provided a solid email client, the ability to track client requests through our support team and the ability to automate away some of the clutter volume. We bounced around trying different solutions such as Hiver, Freshdesk, and Zendesk. We ultimately came back to the idea that we liked the feature set of what front was offering. Specifically, team boxes, rules, tags, shared drafts and canned ...

Front essential to Customer Success workflow

What do you like best? I love being able to see read receipts and the ability to tag coworkers on emails (rather than forwarding). I also love having the ability to create canned responses and load them with ease. What do you dislike? Occasionally, emails sent between same-company employees are returned undeliverable. Also, long email chains get scrambled and out of order, making them hard to refer to and navigate. I also wish the platform offered the ability to sort emails by ...

Really like the various integrations available on Front.

What do you like best? I like how you can Integrate a lot of accounts to it. Very good for business, overall. What do you dislike? Not dislike. But would love to see Suggested Texts feature. What problems are you solving with the product? What benefits have you realized? Unable to respond to emails. With shared inboxes, we are able to respond to the client inquiries faster, even if it was orginally sent to a another team member.

Helped Us Revamp Our Workflow with Great Traceability

What do you like best? The ability to see the entire history of a message/conversation and great visibility when working with a team. It has made sharing email threads and internal service requests much easier, in addition to making in a breeze to work with both internal and external customers. It's also nearly eliminated instances of double work within our team. We previously used Google Groups which had limited functionality and support and Front is leaps and bounds above that service ...

Useful email tool for work

What do you like best? Able tag my colleague, attach document, type notes in the comment section Able to share email drafts with colleague Able to create canned response emails What do you dislike? Expensive subscription, it would be better if it's not charged per user but by tier especially for small businesses struggling during Covid. It would be great if there's some help financially for subscribers too during this time. Would prefer more text formatting functions like ...

The interface is not as user friendly as I would like. It also doesn't fully sync with gmail or gcal

What do you like best? Being able to mention or comment to a colleague on a draft or email chain What do you dislike? The lack of seamless sync with gmail and gcal What problems are you solving with the product? What benefits have you realized? No problems have currently been solved an the email cancel/opportunity to collaborate are the top benefits for me