Front Reviews in June 2026: User Ratings, Pros & Cons

Attractive interface and efficient

What do you like best? 30 second delay for sending a message so you can cancel What do you dislike? There's not much to dislike, I'd maybe change how you forward messages What problems are you solving with the product? What benefits have you realized? Customer service problems, benefits of improved efficiency

Easy to Use

What do you like best? I like that I am able to create rules and tag folders to help organize my emails. It makes my day so much easier to have everything automatically separated. What do you dislike? I don't care for the team inbox. I don't use that feature and I don't know when it would be necessary. What problems are you solving with the product? What benefits have you realized? I send the same type of emails throughout the day. With front im able to create and click a ...

Front > Superhuman

What do you like best? Superhuman + collaboration tools. What's not to like? What do you dislike? Nothing so far, It has worked wonders for our team, especially when sharing our company' contact email. What problems are you solving with the product? What benefits have you realized? Speeding up our email response; collaboration on receiving emails; organizing your workload snoozing emails.

Amazing Features, Easy to Use, Super Convenient Team Collaboration.

What do you like best? I like the "mention" feature best. Instead of forwarding the email, you can simply mention or share the email or discussion with the team and discuss it within the same thread. Super fast and super convenient indeed! What do you dislike? So far, I cannot see anything that I dislike about Front aside from the inability to change the colour scheme or background theme. It would be really fun if we have the ability to do that! :) Recommendations to others ...

Easy-to-use team email platform

What do you like best? Front's useful functions (such as the comment sections to address questions internally before responding to customers, assigning conversations, etc.) make it easy to correspond with our customers in a timely manner and for different team members to jump in. I wish I'd had Front in other (less customer-focused) jobs, too! What do you dislike? What could be improved: inbox search function, tagging system/possible sub inboxes, internal convos/chats What problems ...

Enjoy using

What do you like best? leaving comments for people so they can easily jump in What do you dislike? can be lots to manage with so many inboxes Recommendations to others considering the product: I love it! What problems are you solving with the product? What benefits have you realized? Front helps me get through my day to day at work. It is how I do most of my communication

Incredibly useful

What do you like best? Being able to categorize emails into groups What do you dislike? The number counters aren't accurate all the time. Recommendations to others considering the product: If you are in need of a tool that is a master organizer and efficient at assigning teams different incoming emails, Front is for you. What problems are you solving with the product? What benefits have you realized? Delegation is so easy with Front, in that sub-teams can easily be ...

zero support, everything is by email and comitments made were not follwowed through

What do you like best? ability to text within emails and assigne tasks to employees What do you dislike? Onboarding process stinks! We paid for consulting services which consistes of sending me an email from thjier website to read and figure out. What a wast e of my time and what a rip off. Sales person made commitments, the transition has been horrible. and customer service consists of just read or watch a help video. What problems are you solving with the product? What benefits ...

With how fast things are changing in the world Front is able to keep up with functionality

What do you like best? The flow of Communication and visibility What do you dislike? Adapting to the rule/tab processes can be tedious What problems are you solving with the product? What benefits have you realized? How we as a Business Communicate

An amazing platform to keep all business emails and chats together.

What do you like best? I love the comment feature of Front. When learning to use Front as a new team member, this was so good to double check my emaisl & get reassurance that my responses to clients were correct before sending them without having to send to someone else first. Also, being able to tag others in emails so no important information is missed is excellent. What do you dislike? It did take me a little while to get used to using Front but there is nothing I dislike about it. ...