Front Reviews in June 2026: User Ratings, Pros & Cons

An inbox and task management in one!

PROS & CONS What are the best aspects of this product? What makes Front superior to other email platforms? The list is long—but allow me to paint a picture. With it, I've managed to filter my emails and auto-save them in their respective inbox folders. Configuring this may seem tedious, but Front's interface is incredibly simple and straightforward. I've also seen an increase in collaboration and productivity within my team too. I am such a big fan! What aspects are problematic or could ...

This is email communication on steroids!

PROS & CONS What are the best aspects of this product? We're at the height of email communications, and Front is (as it is aptly named) at the front row. Other emailing platforms pale in comparison to its features, even Gmail. This is where we exchange ideas, collaborate within the team, tag tasks in, and so much more! I didn't think email could be collaborative platform, but Front has introduced new ways to communicate with my team. What aspects are problematic or could work better? ...

The perfect task and email support.

PROS & CONS What are the best aspects of this product? Front streamlines all of our email correspondence. It's not just for receiving ticket requests from customers, but it also serves as a communication tool between members of our team and other departments. Ever since implementing this into our workflow, I've been able to respond more efficiently to my emails. It's user-friendly, plus the design is clean and simple. Not to mention, Front has a commendable team working to support its ...

Streamlines our email communications.

PROS & CONS What are the best aspects of this product? Front specializes in collaboration and visibility within a team setting. I had been on the lookout for a platform that would encourage productive conversation between members of our team, and I'm glad I came across this solution. We've been able to configure the setting according to our needs, and our team is thriving because of this. I can't wait to discover more ways to make the most out of this. What aspects are problematic or ...

Helps make email delegation in the team much easier

PROS & CONS What are the best aspects of this product? Front makes assigning and delegating emails to our team so easy. This has been helpful for us in providing a very high level of customer support each time. The user interface is nothing short of beautiful, helping us work better with this tool. They are always building new features and are growing alongside us. What aspects are problematic or could work better? I would like to see a more robust Salesforce integration. I also want a ...

Simple and efficient tool for managing personal and professional emails

PROS & CONS What are the best aspects of this product? I love how simple Front is, and how efficient I am at treating emails now that I use Front for personal, as well as for professional emails. The support team is incredible and have responded to every single request in a very quick turnaround. It's now easy for me to keep track of what needs to be done, and know to which emails I have to reply personally. What aspects are problematic or could work better? To be honest I have nothing ...

More than just an emailing tool.

PROS & CONS What are the best aspects of this product? Let's start by looking at the bigger picture. First of all, Front has a very intuitive and user-friendly interface. It puts a premium in organizing our mailboxes. Plus, it makes collaboration in a work setting seem like a breeze. Now let's dig deeper and examine its features. For one, I think that the task management tool is a nice addition to this platform. This is what sets Front apart from all other email programs. It can generate ...

A great interface with a lot of flexibility

PROS & CONS What are the best aspects of this product? Front's web/desktop interface is great. There is a ton of flexibility with tags, rules, and auto-replies that we can set with our own. Everything runs relatively smoothly so there is no issue whenever we try to do some work with the app. I also like that it provides regular updates and has an open product roadmap on Trello. What aspects are problematic or could work better? We have 'hacked' drip campaigns using tags and rules. It ...

Front as a support tool

What do you like best? I like the ability to manage multiple communication channels in a single UI. What do you dislike? From a support standpoint, I think the metrics/reporting is lacking. I can generally pull the data I need, but it requires a full export and filtering/calculations to get to the data point required. What problems are you solving with the product? What benefits have you realized? Right now, we use Front to handle all incoming support requests. The ability to ...

Love the ability to be able to share workflows. The searching for previous emails has been tough

What do you like best? The ability to tag people to continue ongoing conversations. What do you dislike? I've had a bad experience with searching for previous emails. Certain emails don't seem to appear when I know they have been sent. What problems are you solving with the product? What benefits have you realized? Collaboration with team members. The ability to tag co workers allows for easy teamwork to tackle problems.