Front Reviews in June 2026: User Ratings, Pros & Cons

"In an email-heavy business, Front is necessary for efficient work flow!"

What do you like best about Front? My top 3 favorite features of Front are: 1. the ability to merge conversations - merging allows me to communicate with multiple parties individually but all in one Front thread. So if I need things from multiple parties, I can keep everything in one place. 2. the ability to tag others and bring their insight to a situation. 3. the fact that I'm able to leave metadata on email chains - I can leave myself notes on other communication I've had in regard to a ...

"Truly more effective and efficient"

What do you like best about Front? Transitioning from Gmail, I believe Font definitely provides more features needed to communicate with our clients more effectively. The email and sending a text feature makes my job so much easier rather than sending an email in Gmail then having to send a text in Dialpad, Front is a 2 for 1 deal! Additionally, the many templates, the different departments having their own section, able to communicate and collaborate with other employees, following trends ...

"The Hundred Proof And Sterling Tool For Customer communication."

What do you like best about Front? Automatic reminders to ensure that all the customers enquiries are answered. Email tracking. Easy in building automatic workflows Can easily send high volumes of messages to customers. It has a user friendly interface which is so easy to use What do you dislike about Front? I have nothing to complain about the tool. What problems is Front solving and how is that benefiting you? Ensuring high quality work between our staffs. Efficient customer ...

"Simple and bold"

What do you like best about Front? Using Front has made my workflow more consistent and has made a significant contribution to communicating with the team. It is a lot better than the usual outlook. What do you dislike about Front? There is not much to dislike about Front. When forwarding an email, it gets archived and is a little challenging to locate. Recommendations to others considering Front: The front email is excellent if you use the email for personal use or a large business with ...

"Front is amazing for teamwork"

What do you like best about Front? My favorite thing about Front is not having to forward an email. I can comment and notify one of my colleagues. It's also great to share a draft to prepare an email as a team. What do you dislike about Front? Nothing to report at this time. I don't have anything I don't like about Front right now. Maybe the label system which is not always very efficient but I only use it a little bit so it doesn't matter. What problems is Front solving and how is that ...

"I would not be able to do my job effectively without Front and all of it's incredible functions!!!!!"

What do you like best about Front? I love that you can tag your teammates in emails, share drafts, and organize your inbox with tags. This is so incredibly helpful. I also love that you can add files to the Front chats to share with your teammates. What do you dislike about Front? I'd love to be able to personalize my Front inbox more! Being able to change the colours would make it even more better as I am looking at and using it all day. Having said this, I actually do not have any ...

"Really great app to work in and easy to use helps to communicate with our customers."

What do you like best about Front? I like how easy is to use, also easy to find conversations and coworkers. It helps me complete my daily tasks and it provides me the option to save them. What do you dislike about Front? I don't really like how it removes my starred conversations when moved from skill. Recommendations to others considering Front: I like the way it workes I could recommend using the emojis they are really cool. What problems is Front solving and how is that benefiting ...

"Great for team collaboration"

What do you like best about Front? I love the team inboxes. Makes it really easy to move messages around without having to forward/reply. It's also great that you can comment on an email for other team members to see. We also often use the ability to reply to an email as someone else on the team. What do you dislike about Front? Didn't find any it was a great fit for our customer support team yet. Seemed like it was going to take too many integrations to match what we're already ...

"Perfect, the evolution of the email"

What do you like best about Front? The organization in tags and the comments What do you dislike about Front? Anything, I like front a lot I cannot think about anything I don't like. What problems is Front solving and how is that benefiting you? My organization and productivity has increased a lot since I've start using front.

"Front has transformed our client service business"

What do you like best about Front? Email has always been a huge problem as we scale the team. Clients prefer to use email and sometimes forget to include people, or include too many people. Front has allowed us to assign messages to people, create rules and collaborate on a response as a team. At this point, we couldn't run our business with out it. What do you dislike about Front? They haven't thought through the workflow enough, so sometimes some of the features or clunky. If you use the ...