Front Reviews in June 2026: User Ratings, Pros & Cons

"The best tool :)"

What do you like best about Front? the ergonomics and modernity of the interface What do you dislike about Front? nothing, the tool is really ergonomic, :-) What problems is Front solving and how is that benefiting you? communication with my colleagues is more efficient and my emails are more readable

"Everything any business needs!!"

What do you like best about Front? I love the streamlining and increased efficiency that Front provides. Perfect visibility to everything yet keeping only the necessary out in the open. What do you dislike about Front? So far I have not ran into anything I do not like about Front and I have been using it for a couple of years. What problems is Front solving and how is that benefiting you? Communication problems, inefficiency, clutter. It's been a great time saver, a much better way for our ...

"Collaborators/Team Dream Software"

What do you like best about Front? The ability to create canned responses, tag other team members and seamlessly chat about particular emails without having to forward the email streamlines and scales our org in countless ways. The canned response feature has been huge for our CS department to share and create responses on top issues or large scale items that need to be communicated with our customer base. Having a uniform responses and quick way to share these messages (groups) has made my ...

"Fully featured shared inbox for Teams."

What do you like best about Front? Front's Shared Inbox has been a reliable, necessary tool for our support team for many years. What do you dislike about Front? Front can be kind of expensive, especially for licenses for part-time employees. What problems is Front solving and how is that benefiting you? Front keeps us from having to jump around different inboxes like Gmail, sms, and Intercom.

"FRONT"

What do you like best about Front? I like to have everything under control in a moment I see and decide how and what to do, but above all the shared folder is always light and under control. This facilitates the work in an exhaustive, efficient and precise way What do you dislike about Front? at the moment nothing that does not meet my needs I add that the visualization and interaction with Front is very easy for everyone to takeI add I could not find fault with Front Recommendations to ...

"The best software to manage your mail with your co-workers"

What do you like best about Front? In my opinion, my favorite feature is the ability to share and assign emails to my colleagues in 1 click. As well as being able to check my colleagues' mailboxes. What do you dislike about Front? Nothing, to be honnest. I like everything in the tool. Recommendations to others considering Front: Spend times in settings ! What problems is Front solving and how is that benefiting you? The ability to create "template" messages to save time in writing emails.

"Very comfortable and useful app to manage email boxes of Company"

What do you like best about Front? Team inboxes and Tags. These two tools are the most useful ones for big companies What do you dislike about Front? There is nothing that you can dislike about this app. It works well. Especially with snoozing email and archiving. What problems is Front solving and how is that benefiting you? As i mentioned before the hugest benefit from this app is having team inboxes and tags

"Game-changing"

What do you like best about Front? The collaboration capabilities and the overall user experience. What do you dislike about Front? I've been using Front for 3 months now, and didn't have a single frustrating moment using the product. What problems is Front solving and how is that benefiting you? We started using Front for our Sales team, which I'm part of. The templates, the shared drafts, and in-context comments are amazing and truly change the way you work. We stopped using Slack so ...

"Game changer for our business!"

What do you like best about Front? The overall collaborative nature of its functionality. It allows for seamless communication through departments. What do you dislike about Front? The inability to unsubscribe users from an email thread in the interest of privacy. Recommendations to others considering Front: If you are looking for a program that easily allows for visibility across all teams and transparency in communication then Front is the tool for you! The reporting/analytics is also a ...

"Perfect for Multiple Communication Mediums"

What do you like best about Front? Integrations with our phone and SMS software have been key. Our customers and staff in the field use a variety of mediums to communicate with our main office. Having one place to send and receive emails, texts, phone calls, site chats, and social media messages has really streamlined our workflow. Big step up from having to check six different systems constantly. What do you dislike about Front? The integration with SMS was pretty complicated to set up, ...